Diagnostic tool functionality Respondents shared their expectations of diagnostic scan tool functionality. This includes the current processes and procedures performed with these tools, as well as what respondents expect for tool coverage and capabilities. For instance, more than half of respondents (56 percent) indicated they require a scan tool that provides 2019 model year vehicle coverage. The survey also gathered information on where scan tool functions fall short and where tool manufacturers may be able to offer improvements in the future. What is the latest model year support you require for your diagnostic scan tool software? 56% 2019 21% 2018 9% 2017 4% 2016 10% Earlier CURRENT FUNCTIONALITY What are the main functions your fleet uses on a diagnostic scan tool? For what vehicle systems does your fleet check PIDs? 76% 77% 8% responded with "Other" which included "engine/ drivetrain/ECU" 77% Access to troubleshooting procedures 55% 42% Checking parameter identification numbers (PIDs) 42% 52% 23% Wiring diagrams 51% Resetting calibration parameters on various electronic systems 41% ABS DPF regenerations (regens) HVAC resets TPMS Trailer service Bidirectional controls and testing 36% Diagnostic coverage for 'off-highway' vehicles (construction, agricultural, and others) What is the expected length of time it takes to prepare and set up a scan tool to work on a vehicle, including system boot-up time? 34% Controller reprogramming 32% Live 'on-tool' support to assist or guide technicians through the diagnosis or repair 10 | Heavy Duty Diagnostics | OCTOBER 2019 1-10 11-20 20+ 91% 6% 3% minutes minutes minutes