Diagnostic tool functionality DESIRED FUNCTIONS What single most important additional feature should be included on a diagnostic tool? 43% Troubleshooting procedures Supplemental technical information on the electronic systems 20% Diagnostic coverage for 'off-highway' vehicles (construction, agricultural, and others) 10% 9% Speed and responsiveness of the diagnostic tool Supplemental "repair and replace" information from mechanical components 7% Live 'on-tool' support to assist technicians' use of the tool 5% Wiring diagrams 5% REPROGRAMMING AND REMOTE DIAGNOSTICS What is RP1210, and how does it benefit diagnostics? The Technology & Maintenance Council (TMC) Recommended Practice (RP) 1210 provides guidelines on standardizing the process of communication between the vehicle and a heavy duty diagnostic scan tool. Do your fleet's diagnostic tools leverage reflashing or reprogramming with RP1210? 31% Yes 29% No, but I would if I had the proper equipment to do so 41% No How important are remote diagnostics to your diagnostic tool program? (rated from 1 to 5) 26% Nearly half (48 percent) of respondents indicate RP1210 is a necessary feature when shopping for new heavy duty diagnostic scan tools. 26% 20% 17% 11% 1 - Not valuable 16 | Heavy Duty Diagnostics | OCTOBER 2019 2 3 4 5 - Extremely valuable