march2023 - 17

COVER STORY
GETTING A GRIP
on hand and specialty
tool sales
While some technicians want the " latest and greatest " hand and
specialty tools, others look at how they will save them on time.
Keeping up with the latest advancements will prove to be valuable
- in both situations.
By Kayla Nadler, Associate Editor
A
lthough hand and specialty tools may not be as glamorous or
exciting as diagnostic and power tools, they are just as important
to any automotive technician. As with other tools, hand tools and
specialty tools are constantly evolving. Keeping your customers up to
date with the latest advancements will help them work faster, therefore
putting more money in their pockets as well as yours.
For independent tool distributor
James Stinson, hand and specialty
tools make up the majority of his
sales. Located in central Georgia,
Stinson visits shops ranging from
dealerships, small repair shops, truck
shops to even some mining shops.
Even while busy on the road,
Stinson makes it a point to always
keep a working relationship with
his own community. It's important
to him and, by doing so, helps his
fulfilled it as much as I could with the
amount they gave me, " Stinson says.
While giving the foundation a
good discount, he was able to provide
the students with pry bars, torque
wrenches, wrenches, ratchets, sockbusiness.
In fact, his latest big-ticket
hand tool sale stemmed from a call
from a local foundation asking for
his help.
As part of a grant, the foundation
was looking to provide select graduating
automotive and diesel students
from the nearby vocational technical
college with various hand tools to
help jumpstart their careers.
" They gave me a list of items that
the students might like to have, and I
ets, and screwdrivers, to name a few.
" I try to keep a good relationship
with the instructors, " Stinson says.
" They call on me from time to time
with different things, so it worked
out pretty well. "
Having been around the tool
selling business his whole life - his
father retired as a mobile tool dealer
in 2015 - Stinson understands the
importance of helping his customers,
taking care of their needs, and what
technicians look for.
Professional Distributor I March 2023 I VehicleServicePros.com 17

http://www.VehicleServicePros.com

march2023

Table of Contents for the Digital Edition of march2023

Editor's Note: Attitude of Gratitude
Sneak Peek
Most Wanted
Cover Story: Getting a grip on hand and specialty tools sales
In Focus
Diagnostic Tech: Tesla service and repair
Show Me Your Truck: A new lease on life
Go Sell Something: Selling Against Number One
Driving Sales - Power and Air Tools
Tales from the Road: Taking care of business
march2023 - 1
march2023 - 2
march2023 - 3
march2023 - Editor's Note: Attitude of Gratitude
march2023 - 5
march2023 - Sneak Peek
march2023 - 7
march2023 - 8
march2023 - 9
march2023 - 10
march2023 - 11
march2023 - 12
march2023 - 13
march2023 - Most Wanted
march2023 - 15
march2023 - Cover Story: Getting a grip on hand and specialty tools sales
march2023 - 17
march2023 - 18
march2023 - 19
march2023 - 20
march2023 - 21
march2023 - In Focus
march2023 - 23
march2023 - 24
march2023 - 25
march2023 - Diagnostic Tech: Tesla service and repair
march2023 - 27
march2023 - 28
march2023 - 29
march2023 - 30
march2023 - 31
march2023 - Show Me Your Truck: A new lease on life
march2023 - 33
march2023 - Go Sell Something: Selling Against Number One
march2023 - 35
march2023 - Driving Sales - Power and Air Tools
march2023 - 37
march2023 - 38
march2023 - 39
march2023 - 40
march2023 - 41
march2023 - Tales from the Road: Taking care of business
march2023 - 43
march2023 - 44
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