october2023 - 38

COVER STORY
" A variety of color modes provide
different perspectives that correspond
with the viewers eyesight, " West notes.
Although the different color modes, or
palettes, display the same data just in
a different way, they prove a level of
consistency on a variety of spectrums.
The 3360 Multi-Purpose Infrared
Inspection Camera, Innova Electronics'
latest thermal imaging camera,
has a 2.4 " LCD display, built-in LED
flashlight, is IP54 rated, and has a temperature
range of -4 to 1,832 degrees F.
In addition to its 7.8MB internal
storage, users can also add an SD card
for an unlimited amount of storage,
notes Constable.
The TOPDON TC003 Infrared
Thermal Imager is based on a miniAndroid
tablet. Notable features include
a 5 " touchscreen, video capability, a
resolution of 256 by 192, a temperature
range of -4 to 1,022 degrees F, and a tripod
screw hole. Users can also install
additional apps for added convenience.
" The Curien N2 Neuron app runs
well on [the TC003], so basically users
have a thermal imager and a screen for
their DVOM all on one tool, and it's
pocket sized, " Light says. He also notes
that users can add an email app to easily
email the images or videos without
having to plug the tool into a computer
to pull the files.
SELLING TIPS
As thermal imaging cameras continue
to find their place in the automotive
industry, it's important for mobile tool
distributors to position the tool in front
of their customers.
" Technicians are still not quite sure
why they need one, " notes Innova Electronics'
Constable. That's why education
is essential. " It's kind of like when scan
tools came out and everyone was scared
of them, and now they sell great. "
For tool distributor Hashagen,
" You don't need to be an expert, but
you need to know enough about it to
Hashagen makes sure to keep a thermal imaging camera charged for his customers to try out.
Photo courtesy of Jay Hashagen
answer basic questions and you need to
know where to find answers to questions
you don't know. "
Hashagen makes sure to have a
thermal imaging camera charged up
on his truck at all times. Typically, it's
Cornwell's CTGT120 which his customers
like best for its price point, screen
size, and its overall compact size.
38 Professional Distributor I October 2023 I VehicleServicePros.com
" I just fire it up and have [my customers]
look at the electrical panel in
the tool truck, " he adds. He'll also let
them look under the hood and at his
brakes with it.
" I let them use it as they're going to
use it. It's a super easy way to show the
tool. Just put it in their hands and the
tool sells itself. "

http://www.VehicleServicePros.com

october2023

Table of Contents for the Digital Edition of october2023

Editor's Note – The road to success at trade shows
Sneak Peek
Most Wanted
2023 PTEN People's Choice Award Winners
In Focus
Cover Story – Pinpointing the sale
Diagnostic Tech – Decoding automobile network communication challenges
Show Me Your Truck – Taking a leap of faith
Go Sell Something – Catching the prospect that got away
Driving Sales – Tire & Wheel Service
Tales from the Road – The tool bank
october2023 - 1
october2023 - 2
october2023 - 3
october2023 - Editor's Note – The road to success at trade shows
october2023 - 5
october2023 - Sneak Peek
october2023 - 7
october2023 - 8
october2023 - 9
october2023 - 10
october2023 - 11
october2023 - Most Wanted
october2023 - 13
october2023 - 2023 PTEN People's Choice Award Winners
october2023 - 15
october2023 - 16
october2023 - 17
october2023 - 18
october2023 - 19
october2023 - 20
october2023 - 21
october2023 - 22
october2023 - 23
october2023 - In Focus
october2023 - 25
october2023 - 26
october2023 - 27
october2023 - 28
october2023 - 29
october2023 - 30
october2023 - 31
october2023 - Cover Story – Pinpointing the sale
october2023 - 33
october2023 - 34
october2023 - 35
october2023 - 36
october2023 - 37
october2023 - 38
october2023 - 39
october2023 - Diagnostic Tech – Decoding automobile network communication challenges
october2023 - 41
october2023 - 42
october2023 - 43
october2023 - 44
october2023 - 45
october2023 - 46
october2023 - 47
october2023 - 48
october2023 - 49
october2023 - Show Me Your Truck – Taking a leap of faith
october2023 - 51
october2023 - Go Sell Something – Catching the prospect that got away
october2023 - 53
october2023 - Driving Sales – Tire & Wheel Service
october2023 - 55
october2023 - 56
october2023 - 57
october2023 - Tales from the Road – The tool bank
october2023 - 59
october2023 - 60
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