2023 AFTERMARKET PROFILE I NSIDE TH E SHOP SURVEY RESPONDENT JOB TITLES Owner, President, VP General Manager Service Manager Lead Technician Superintendent/ Foreman 16% 9% 3% 2% Technician 2% 1% Instructor NUMBER OF TECHNICIANS IN THE SHOP? 75% 20% 1-3 techs 46% Almost half of shop owners anticipate higher overall revenue in 2023. 4-6 techs 3% 7-9 techs 3% 10+ techs NUMBER OF BAYS IN THE SHOP? 46% 4-9 bays 37 13%10+ bays 1 %-3 bays 4% Not applicable 26 PTEN APRIL 2023 www.VehicleServicePros.com PRIMARY AREA OF BUSINESS? 66% General repair shop (auto, service repair) ..................................60% Specialty repair shop (exhaust, transmission, performance, etc.) ............9% Collision repair/body shop .........................8% Fleet .....................................................................7% Heavy duty trucking and/or equipment .........................................6% Import specialist ............................................4% New car or truck dealership service center....................................................3% Gas/service station with repair bays ................................................1% Lube service .......................................................1% Training facility..................................................1% Franchise chain (Midas, Pep Boys, etc.) ............................0.3% 1201149605 | Getty Imageshttp://www.VehicleServicePros.com