DIAGNOSTICS 71% of shop owners and technicians said they would remotely access a customer's vehicle data if they had a telematics tool or device. SHOPS OFFERING ADAS SERVICES PERCENTAGE OF TECHICIANS WHO'VE USED A TOOL THAT REQUIRES A SMART DEVICE 11% 2022 DO SHOPS OFFER REPROGRAMMING OR REFLASHING? OE SCAN TOOLS VS. Yes No I WOULD BUT DON'T HAVE THE EQUIPMENT 16% 2022 19% 2021 20% 2020 22% 2019 28 PTEN APRIL 2022 www.VehicleServicePros.com AFTERMARKET SCAN TOOLS 42% 48% 40% 38% 28% 31% 72% OEM limited-time subscription access OEM specific scan tools Aftermarket scan tools 36% 39% 40% 40% 7% 2021 6% 2020 *12% are planning to offer ADAS services this year 2022 60% 2021 57% 2020 58% 2019 50%http://www.VehicleServicePros.com