INSIDE THE SHOP What best describes your job title? 58% OWNER, PRESIDENT, VP 10% 8% 8% 8% 4% 3% GENERAL MANAGER LEAD TECHNICIAN TECHNICIAN SERVICE MANAGER SUPERINTENDENT/FOREMAN INSTRUCTOR We asked shop owners: How many shops do you own or manage? 85% 1 9% 2 3-9 2% 10+ 1% N/A 36 PTEN 1-3 59% 4-6 15% 7-9 4% 9% 10+ 3% APRIL 2021 How many technicians are at your company (not including you)? *13% of respondents selected " None, I am the only person working on vehicles in the shop. " VehicleServicePros.comhttp://www.VehicleServicePros.com