hygiene
feature
THE PATIENT HANDOFF, when done correctly, can be the pivotal
point to helping patients be healthy and schedule treatment. Done wrong or
not at all, it can lead to a second opinion-or, worse, leave a patient untreated.
These real-life examples of common mistakes made during patient handoffs
analyze everything from body language to information gathering and language.
Study up, and you can help your office avoid making a fumble.
SCORING THE
PERFECT
PATIENT
HANDOFF
How to help your team
reach the goal, every time
84
SEPTEMBER 2016 // dentaltown.com
http://www.dentaltown.com
Table of Contents for the Digital Edition of Dentaltown September 2016