continuing education Choose from hundreds more CE courses online Right now, Dentaltown offers more than 400 continuing education courses online, including 54 in the practice management category. To start earning your credits, go to dentaltown.com/ce. Offer same-day dentistry Surveys report that up to 15 percent of all dental appointments are no-shows, which can have a huge impact on your practice thanks to decreased revenue and increased overhead. A willingness and ability to offer same-day dentistry is a key indicator of the overall efficiency of your practice. The world is changing, and people want things done immediately. Thanks to Netflix instant video or Amazon Prime same-day delivery, people appreciate the option of having something done in the most efficient manner possible; adapt your practice to follow such principles. Your office and team should be trained on the importance of allowing time to offer same-day treatment. This all starts with saying the word today. Our team makes sure we use it multiple times throughout the appointment, which makes it clear that the office can offer a service that sets it apart from many others. The assistant: "The doctor will look over your teeth and can address any concerns today." The dentist: "I really want to focus on this today, because I don't want it to get any worse." The front office staff : "Here is the treatment plan that the doctor recommends, and he has time to complete it today." 96 OCTOBER 2017 // dentaltown.comhttp://www.dentaltown.com/ce http://www.dentaltown.com