Don't forget to cast your ballot in the 2020 Townie Choice Awards! D ENTALTOWN.COM/TCA A division of Farran Media real dentistry for real dentists August 2020 * Vol. 21, Issue 8 OFFICE VISIT Dr. Daniel Bird This Memphis Townie's new practice has the latest tech and an in-house lab, but "all the toys and features aside, customer service is still key," he says p. 22 PLACING IMPLANTS Dr. Jay B. Resnick says dentists can't fast-track implantology training p. 34 DT0820_Cover_Bird.indd 1 COVID-19 TESTING The risks involved with waiting until a staffer feels sick p. 10 ANTERIOR VENEERS Dr. Jonathan Ferencz uses digital impressions to create reduction guide p. 16 7/20/20 2:23 PMhttp://www.DENTALTOWN.COM/TCA