Dentaltown September 2020 - 54
Historically, the diagnosis and treatment planning of carious
lesions has a high variance between dentists, and this subjectivity
in diagnosis and variation in treatment philosophies can cause
patient mistrust. Diagnostic assistance for clinicians enabled by AI
will help to introduce a layer of transparency and understanding
between dentists and patients, supporting dentists in their clinical
decision-making and helping foster higher levels of patient trust.
Dentists will always maintain control of the fi nal diagnosis
and treatment plan. They are the experts who have access to their
patients' entire dental and medical diagnostic information and
history, along with a comprehensive understanding of each patient's
needs, wants and desires. AI-guided diagnosis will continually learn
from dentists. AI will simply support dentists in the first portion
of their clinical assessments, which allows dentists to make highly
informed decisions, even within the confines of an often-hectic
day of dental practice.
Resolving common insurance inefficiencies
With regard to dental office management, artificial intelligence-
whether computer vision for diagnosing diseases in dental imaging or
"natural language processing" talk-to-type translations to automate
doctors' notes-will help to improve the way a dental office operates
in the future. The resource constraints and social distancing norms
created by the COVID-19 pandemic will likely accelerate the adoption
of AI in dental practices to manage workloads. In the not-so-distant
future, we envision AI supporting dentists with automated charting
and input of patient notes using natural language processing.
At the same time, AI has the capability to revolutionize many
current inefficiencies in the insurance and claim process. Procedures
such as crowns can often require preapproval from insurance
companies, which use dental consultants to manually review some
claims, resulting in decisions that can take up to several weeks for
adjudication. This delay can, in turn, cause patients to have their
procedures completed elsewhere or interrupt the treatment altogether.
A dentist uses VideaHealth's artificial intelligence software that helps gauge the caries level in carious lesions.
54
SEPTEMBER 2020 // dentaltown.com
DT0920_Gibree,Hillen_AI_AG.indd 54
8/20/20 10:52 AM
http://www.dentaltown.com
Dentaltown September 2020
Table of Contents for the Digital Edition of Dentaltown September 2020
Dentaltown September 2020 - Intro
Dentaltown September 2020 - Cover1
Dentaltown September 2020 - Cover2
Dentaltown September 2020 - 1
Dentaltown September 2020 - 2
Dentaltown September 2020 - 3
Dentaltown September 2020 - 4
Dentaltown September 2020 - 5
Dentaltown September 2020 - 6
Dentaltown September 2020 - 7
Dentaltown September 2020 - 8
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Dentaltown September 2020 - Cover3
Dentaltown September 2020 - Cover4
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