OFFICE VISIT You have to get through a lot of 'nos' from patients to get to the 'heck, yes.' Don't ever sell yourself short, because you have the ability to change lives! Money will always be there if you keep integrity with yourself. Tell us about your work with New Mexico's Indian pueblos and reservations. I worked at Isleta Pueblo just outside Albuquerque for about five years. It showed me so much of dentistry is about trust-does the patient trust you? It taught me that relationships can take a while to form, but once you form them in the community, your patients will do anything for you. This job also taught me to be efficient with my time and really lean on my auxiliary staff. The clinical JUNE 2023 | 40 | DENTALTOWN.COM reps I was able to accumulate while working for public health made me a better dentist. People are people, and if you can link and communicate well, it makes dentistry more enjoyable. What's your take on practice management and getting your team to believe in your vision? Everything starts with measurables- you need to have hourly, weekly, monthly and yearly forecasts. We use Dental Intelligence for this and make sure to stay within the yearly forecast.http://www.DENTALTOWN.COM