poll HUMAN RESOURCES Dentaltown's monthly poll helps you see how other practices operate- what's working, what isn't-and how dentistry is evolving. The information we gather helps us measure the trends of the profession. This poll was conducted Jan. 18 to Feb. 12 on Dentaltown.com. Which HR issue is most vital in a dental office? What's the main form of communication between front office and back office? 24% 14% Retention Email or group chats 20% 10% Headset (or walkie-talkie system) Recruitment 43% Training and compliance 8% 67% 5% Lights or buzzers Verbally Health and safety 1% 8% Phone Discipline 72% 54% No Front desk Which position in your practice has the most turnover? Did you have to fire anyone in 2020? 28% Yes 16 32% Assistant 1% Office manager 4% Doctor 80% False True or false: Your office has high turnover. 9% Hygienist 20% True MARCH 2021 // dentaltown.com DT0321_Poll_HR_MM.indd 16 2/18/21 11:40 AMhttp://www.Dentaltown.com http://www.dentaltown.com