How did you create your HR manual or employee handbook? 50% 34% 30% 24% Does your practice have a written standard operating procedure that outlines responsibilities and instructions for nonclinical employees? 56% Yes 12% I wrote it myself Edited I hired a an online third party template to fit (e.g., lawyer or my needs consulting firm) Do you have a human resources generalist in the office? I do not have one 44% No Have you ever encountered or suspected embezzlement in your office? Have you ever recorded phone calls to train staff? 26% 84% 52% No No 16% Yes Yes, I've encountered it 22% Yes, I've suspected it 74% No 26% Yes dentaltown.com \\ MARCH 2021 DT0321_Poll_HR_MM.indd 17 17 2/18/21 11:40 AMhttp://www.dentaltown.com