SAMPLE JOB DESCRIPTION Position Title: Insurance Coordinator Start Date: ___________________ Job duties: * * * * * * * * * * * * * Verify insurance benefits. Explain benefits to patients. Submit claims [daily]. Write and submit narratives. Follow up on unpaid claims. Generate and work aging reports. Send pretreatment estimates. Receive pretreatment estimates and follow up with patients. Process insurance payments. Send statements for patient portion. Determine and collect copays. Appeal claim denials. Run report showing unclaimed procedures. * Keep benefits current in software. * Refund payments that create a credit on patient accounts. * Present treatment plans. * Make financial arrangements for patients with insurance. * Speak to patients who call in with questions. * Review claim submission reports for clearinghouse. * Verify benefit estimates before presenting treatment plans. Experience and education: * Minimum: High school diploma. * Accurate typing at 50 words per minute. * One-year minimum office experience. dentaltown.com \\ MARCH 2021 DT0321_Pardue_CE-Part3.indd 73 73 2/18/21 2:41 PMhttp://www.dentaltown.com