continuing education Follow up on outstanding claims. Designate a day each week to follow up on claims that were submitted over 30 days ago and track efforts. Provide a written insurance policy to patients. SAMPLE INSURANCE POLICY STATEMENT Our Policy Regarding Dental Insurance You are fortunate to have dental insurance, whether you've purchased it or your employer has provided it for you. We will go the extra mile to help you maximize your benefits. As a courtesy, we will help by filing your insurance forms, which will save you considerable time and trouble. We accept payments from most insurance companies, which reduces your immediate out-of-pocket expense. Regardless of what we may calculate your insurance company to pay, it is only an estimate. Our estimate is based on limited information obtained from your insurance company. We cannot forecast what they will pay. Your dental insurance is not designed to pay the entire cost of your treatment, but it is intended to help cover a certain portion of the cost. Better terms for dental insurance may be " dental assistance " or " dental benefits. " You will be responsible for the total treatment fee. Please remember, however, that the financial obligation for dental treatment is between you and this office, not between this office and your insurance company. I have read and understand the above. Print Patient Name Patient Signature Date " Your goal should be to establish the insurance system as a service for your patients and consider it an opportunity to set your practice apart from others. " dentaltown.com \\ MARCH 2021 DT0321_Pardue_CE-Part3.indd 75 75 2/18/21 2:41 PMhttp://www.dentaltown.com