Orthotown August 2015 - (Page 22)

practice management // feature TEN STEPS TO HIRE SLOW AND ACHIEVE SUCCESS FAST by Jen Butler, MEd O rthodontics is not something that should be done alone. Whether you have a staff of one or many, their role in your business can determine success or struggle. Often the pressure and stress of hiring the right person is so intense that you quickly put an end to your pain by hiring the first person who doesn't look criminal. This is not the way to approach a key element of your business. Hiring is made easy when you know what steps to follow. Here are the 10 steps to hiring slow so you can achieve success fast. STEP 1 Know what you want This first step requires you to answer the ultimate question, "What do I want?" You have to know what you are creating in business before you can ask others to join you in creating it. Your response might be related to money (I want to bring home $750,000 each year), legacy (I want my ortho to be the catalyst for change in this community), simplicity (I want a practice that makes me enough money to live on so I don't have to be stressed financially), or ethereal (I want to create smiles for people so they can live their best life). It doesn't matter how you answer the question, "What do I want?" The point is that you answer. 22 JULY / AUGUST 2015 // orthotown.com STEP 2 Know the job Now that you know what you want from your business, you can create a position that will support you in getting there. This is where many orthodontists go wrong. They think in terms of traditional and conventional positions (assistant, receptionist, office manager) and download generic descriptions or take them from colleagues ... which ultimately gives them generic people in those positions. Patchworking a team together gets you results that equal the efforts. Instead, know the job you are hiring for. Create a specific job description in the following format. * Title: Succinctly describe the primary outcome for the position. * Business Impact (also known as a summary): What is the overall impact you anticipate this position will have on the business? * Duties: State what tasks the person in this position will do and the details of successful completion. * Responsibilities: Describe what the person in this position will oversee, manage, lead, and be accountable for. * Competencies: List the inherent traits, characteristics, knowledge, and skills necessary for a person to succeed in this position. Continued on p. 24 http://www.orthotown.com

Table of Contents for the Digital Edition of Orthotown August 2015

Orthotown.com Highlights
Embrace Progress: AAO Reflections
Poll
Managing Missing Upper Canines
Adult Class II Patient Possibility for Pre-Prosthetic Treatment
The Truth About Phase I Orthodontics
Ten Steps to Hire Slow— And Achieve Success Fast
Townie Choice Awards
A Review of “Uncomplicate Business”
Separating Your Practice from the Rest
10 Best Practices for Patient- Referral and Retention Programs
The Mini-Screw for Skeletal Anchorage in Pre-Prosthetic Orthodontics
The Use of Laser Technology in the Modern Orthodontic Practice
Ad Index

Orthotown August 2015