poll HR AND STAFFING Orthotown's monthly poll helps you see how other practices operate, what's working, what isn't and how orthodontics is evolving. The information we gather each month helps us measure the trends of the profession. This poll was conducted on orthotown.com from Oct. 18 to Nov. 14. How was your employee handbook/HR manual created? 47% I used an online template and edited it as needed. 19% I wrote it myself. I don't have an employee handbook or HR manual. 11% 4% I hired a lawyer. Have you had to fire anyone in 2019? 19% I hired an HR/consulting company to create it. Does your office have a written handbook or standard operating procedures that outlines instructions for nonclinical employees? Which position has the most turnover in your practice? 78% 66% 34% No 16 Yes DECEMBER 2019 // orthotown.com 71% 29% Yes No Assistant 0% 22% Doctor or office manager Receptionist or front deskhttp://www.orthotown.com http://www.orthotown.com