The -Second Difference Potential patients are calling-are you meeting their needs? by Sarah Suddreth Sarah Suddreth is the director of business development at Call Box, a leading telephony and artificial intelligence technology firm that works with smaller dental practices as well as large DSOs to deliver more insight into their phone calls. She works with corporate VPs and marketing directors across the nation to enhance practices' bottom lines and revenues. Suddreth lives in Dallas. 48 MAY 2019 // orthotown.comhttp://www.orthotown.com