Orthotown December 2020 - 22
office visit
and advertising, HR, revenue and overhead,
and facility management. It's a lot to take
on and there isn't much training for most
of those roles.
How has your workflow changed
since the pandemic? How did your
office layout help-or hurt-you
implement the new guidelines?
We've had to communicate with patients
through email, text and phone calls more than
ever. It has been somewhat of an adjustment,
because my staff preferred communication
by phone before the pandemic. But patients
really like communicating through text and
email, and I find it easier to do this during
off-hours from home.
Our offices also have walls between each
operatory, which helps in social distancing.
One of the benefits of practicing during
a pandemic is that patients don't demand to
come into the office to discuss every minor
22
issue, which lowers overhead a little. I believe
flexibility is the key to success here.
You've been a Townie for more than
15 years and are one of the most
active and most-followed members
on the Orthotown message boards.
How have you used the forums, and
what do you enjoy most about the
online community?
Dentistry (and orthodontics) can feel
very isolated. Before message boards, practice
owners would rarely communicate outside of
dental meetings; now, I communicate with
at least 10 practice owners per day. It has
really evolved my thinking. Orthotown has
been a big part of that! As newer and younger
members join, the community continues
to evolve. They bring special solutions to
problems that I may overlook. It's interesting
to witness the perspective of orthodontists
at various stages of their careers.
DECEMBER 2020 // orthotown.com
OT1220_Battle_Office-Visit.indd 22
11/24/20 11:10 AM
http://www.orthotown.com
Orthotown December 2020
Table of Contents for the Digital Edition of Orthotown December 2020
Embrace Progress
Poll: Small Equipment and Supplies
Message Board: Class II Div 1 Deep Bite Teen Aligner Case
Message Board: Extraction Mx 6
Office Visit: Dr. Jason Battle
As Easy As 4, 5, 6
5 To Grow On
Ad Index
Continuing Education: Slop-py Work
Orthotown December 2020 - Cover1
Orthotown December 2020 - Cover2
Orthotown December 2020 - 1
Orthotown December 2020 - 2
Orthotown December 2020 - 3
Orthotown December 2020 - 4
Orthotown December 2020 - 5
Orthotown December 2020 - 6
Orthotown December 2020 - 7
Orthotown December 2020 - Embrace Progress
Orthotown December 2020 - 9
Orthotown December 2020 - 10
Orthotown December 2020 - 11
Orthotown December 2020 - Poll: Small Equipment and Supplies
Orthotown December 2020 - 13
Orthotown December 2020 - Message Board: Class II Div 1 Deep Bite Teen Aligner Case
Orthotown December 2020 - 15
Orthotown December 2020 - 16
Orthotown December 2020 - Message Board: Extraction Mx 6
Orthotown December 2020 - Office Visit: Dr. Jason Battle
Orthotown December 2020 - 19
Orthotown December 2020 - 20
Orthotown December 2020 - 21
Orthotown December 2020 - 22
Orthotown December 2020 - 23
Orthotown December 2020 - 24
Orthotown December 2020 - 25
Orthotown December 2020 - As Easy As 4, 5, 6
Orthotown December 2020 - 27
Orthotown December 2020 - 28
Orthotown December 2020 - 29
Orthotown December 2020 - 30
Orthotown December 2020 - 31
Orthotown December 2020 - 32
Orthotown December 2020 - 33
Orthotown December 2020 - 34
Orthotown December 2020 - 35
Orthotown December 2020 - 5 To Grow On
Orthotown December 2020 - 37
Orthotown December 2020 - 38
Orthotown December 2020 - 39
Orthotown December 2020 - 40
Orthotown December 2020 - Ad Index
Orthotown December 2020 - Continuing Education: Slop-py Work
Orthotown December 2020 - 43
Orthotown December 2020 - 44
Orthotown December 2020 - 45
Orthotown December 2020 - 46
Orthotown December 2020 - 47
Orthotown December 2020 - 48
Orthotown December 2020 - Cover3
Orthotown December 2020 - Cover4
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