Orthotown November 2022 - 40
Office Visit
be welcoming but not so dim it appears
unprofessional. In patient areas, we have
dropped ceilings and proper LED panels
to accommodate treatment and patient
care.
I love the abstract world map in the
waiting room, which epitomizes New York
City. Everyone is from somewhere with a
story, and we welcome them all!
How do you like to run
things in your office?
Not that different from how I treat my
patients! Listen, observe, think, repeat as
much as needed, and then speak. I am also
fortunate to have a partner in the practice,
so we can always discuss issues and bounce
ideas off each other. Things need to be very
organized and I firmly believe in using the
" urgent versus important " matrix to decide
how I prioritize my tasks.
Which cases or patients
excite you the most?
I definitely enjoy the challenges of
complex and difficult malocclusions. There
often are patients who would qualify for
orthognathic surgery but for a variety of
reasons wouldn't or couldn't commit to
it. Then we'll try to perform camouflage
treatment, if it's feasible. I believe these
difficult surgical cases, done nonsurgically,
truly push the boundaries of our understanding
of biology and mechanics.
I also simply adore the young patients
in Phase I treatment-there's some thing
so sweet about their innocent excitement
about choosing colors!
More importantly, though, is how often
we've seen older patients with malocclusions
that could have been lessened or
avoided altogether if they'd come in sooner.
Prevention is better than cure, and orthodontics
is no different.
What pieces of technology
or services could you not
practice without?
1. Intraoral scanners. The comfort and
accuracy they bring to patients and
the convenience of the workflow are
just no-brainers.
2. A call center. An answering service
with 24-hour live agents has been
great. How many of us have been
frustrated with calling a company
and having to click through a
40 NOVEMBER 2022 // orthotown.com
http://www.orthotown.com
Orthotown November 2022
Table of Contents for the Digital Edition of Orthotown November 2022
Orthotown November 2022 - Cover1
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Orthotown November 2022 - 1
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