Orthotown November 2022 - 62
The Power of
Jay Geier is an authority
on growing independent
practices to keep for a
lifetime of revenue or sell
for maximum value.
He is the founder and CEO
of Scheduling Institute,
a fi rm that specializes
in team training and doctor coaching to help
people reach their full potential by uncovering
blind spots that are holding them back and
limiting growth and profi tability.
To hear more from Geier, subscribe to his
Private Practice Playbook podcast at
podcastfordoctors.com/otown.
Positive Confrontation
Y
by Jay Geier
our livelihood is made by interacting
with other people. No
matter how good your clinical
skills, the success of your practice
is heavily determined by your people
skills with your team, your patients and
everyone with whom you interact in the
community. These interactions infl uence
your reputation, so the more you understand
about human behavior, the better.
Human nature dictates that interactions
between you and your employees,
patients, family members and friends
at times involve some level of confl ict.
Whether there's just two people in the
room or many, when there's disagreement-spoken
or unspoken-a potential
confrontation becomes the proverbial elephant
in the room. It becomes a constant
source of distraction and tension, keeps you
and your people from working together as
a high-performing team, and wreaks havoc
on marriages and families.
Confrontation has a negative connotation.
Most people prefer to avoid it, opting
62 NOVEMBER 2022 // orthotown.com
* And my personal favorite, a
technique used in group therapy
(as in encounter groups), in which
one is forced to recognize one's
shortcomings and their possible
consequences.
instead to allow undesirable behaviors to
continue and negative consequences to be
repeated. Rather than address and work
together to overcome the reason for confl
ict, most people fi nd it far less uncomfortable
to accept the constant tension that
goes with these unaddressed issues.
But does confrontation have to be a
bad thing? That depends on the defi nition
you use and how you handle it. The defi -
nition that usually comes to mind is along
the lines of " an open confl ict of opposing
ideas or forces, " and evokes thoughts of
a battle, dispute, showdown or stressful
encounter. Yet, the word actually has more
positive than negative defi nitions:
* A face-to-face meeting of persons.
* A bringing together of ideas or
themes for comparison.
http://www.podcastfordoctors.com/otown
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Orthotown November 2022
Table of Contents for the Digital Edition of Orthotown November 2022
Orthotown November 2022 - Cover1
Orthotown November 2022 - Cover2
Orthotown November 2022 - 1
Orthotown November 2022 - 2
Orthotown November 2022 - 3
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Orthotown November 2022 - Cover3
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