Spring 2020 - 82
RETAIL OPERATIONS
and sold over $10 million in compliance training in 2019.
By teaching bystander intervention, Traliant believes
that their trainings will help employees to prevent
escalation of sexual harassment situations. " Research
shows it isn't the severity of penalties, but the assuredness
of being caught. Bystander intervention teaches what to
do, but subtext is (if they) think they will be caught or
turned in, they are less likely to do it, " Rawson said.
Rawson said that Traliant has worked hard to ensure
their e-learnings hit the mark with retail employees. They
interviewed retailers to understand when and where these
behaviors exist, and they learned that it is more prevalent
when employees are unloading trucks or working on
restocking, when they may not be in uniform. The retail
training also focuses on harassment by customers. Beyond
knowing what to say in order to retain the business,
employers need to be prepared to support their employees
in this type of situation.
WHAT IT MEANS TO INTRODUCE SEXUAL HARASSMENT
TRAINING IN THE WORKPLACE
Always keep in mind that anyone can experience
sexual harassment. It can be peer-to-peer, boss-tosubordinate
or subordinate-to-boss. It can even be
customer-to-employee.
Sexual harassment training needs to be a priority.
When talking shop, make a point of noting that your
brand doesn't include behaviors that would fall under the
umbrella of sexual harassment.
Find the right e-learning or training course for your
team and keep excellent records in case a suit is brought.
" One of the first things the EEOC does is call up the
company the claim is being lodged against (and ask) to
see training records, " Rawson said.
Use the platform of preventing sexual harassment as
a vehicle to promote positivity and peer-support in the
workplace. By reminding employees that an open-door
policy means that there will not be retaliation if anyone
reports sexual harassment, employers can create a safe
atmosphere. This also helps to deter predatory behaviors.
Keep in mind that it is always easier to be prepared
rather than to play catch-up. Even if your state does not
require sexual harassment training, expect that it will
in the near future. And even if the state does not adopt
that type of law soon, it can prevent an incident and the
resulting negative press about your business.
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Spring 2020
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