April 2024 - 44

TECHNOLOGY
TAKING
STOCK:
Emerging P.O.S. and
Inventory Management
Solutions
Point-of-sale system and inventory
management technologies offer new
benefits to garden centers.
By Mike Straus
P
oint-of-sale (P.O.S.) and inventory management systems
are the backbone of garden retail operations; they're
responsible for conducting sales, tracking inventory and
running reports. While P.O.S. systems have a long history of
use in retail environments, emerging P.O.S. technologies now
support or integrate with inventory management software
to make tracking inventory simple, easy and seamless.
Integrated P.O.S./inventory management systems offer an
array of benefits for garden retailers, giving them flexibility
with respect to sales and inventory management.
Lori Pinnell is the store manager at Bylands Garden
Centre in West Kelowna, British Columbia, Canada. Open
year-round, Bylands is a family-owned garden center that
has been in operation for more than 60 years. The Bylands
company also owns a 450-acre nursery that has been in
business since the 1950s.
" We carry a lot of items that turn over very quickly, so
it's vital for us to have an inventory management system, "
she said. " We don't use the inventory management
system for annuals or seeds, but everything else has an
item number and can be tracked. "
Bylands' P.O.S. system runs on Windward Software
System Five, a full-scale, cloud-based inventory control,
e-commerce, customer relationship management (CRM)
and accounting platform. System Five integrates with
WooCommerce to support online ordering and offers
myriad reporting features.
" It's a full system for managing inventory, processing
sales and doing all of our accounting functions, " Pinnell
44 | LAWN & GARDEN RETAILER | APRIL 2024
said. " We just added a second location, so we've been able to
expand our P.O.S. system. It can expand with us and tap into
the same inventory, so we can perform inventory transfers
on the same system. "
Consistency Counts
Pinnell noted that it's important to have staff dedicated
to inputting inventory into the P.O.S. system. Otherwise,
she said, stores run the risk of duplicate items and other
errors. When too many fingers are in the system, it means

April 2024

Table of Contents for the Digital Edition of April 2024

Editor's Letter
Table of Contents
Headlines
Headlines/Calendar
Innovative Ideas: Events That Grow Foot Traffic ⏤ and Your Brand
Merchandising: Merchandising Pottery & Containers
Special Advertising Section: Merchandising/Garden Center Supplies
Showcase: Pots & Planters
Merchandising: Signs for Success
Merchandising: Dynamic Displays
Showcase: Fixtures & Displays
Green Goods: Top Recommendations for Shoulder-Season Sales
Technology: Taking Stock: Emerging P.O.S. and Inventory Management Solutions
Marketing: Using Digital Technology Effectively
Showcase: Pets
Pohmer On ... : Make Your Bed
Marketplace
Ad Index
5 Minutes With: Nancy DuBrule-Clemente
April 2024 - 1
April 2024 - 2
April 2024 - 3
April 2024 - Editor's Letter
April 2024 - 5
April 2024 - Table of Contents
April 2024 - 7
April 2024 - Headlines
April 2024 - 9
April 2024 - Headlines/Calendar
April 2024 - 11
April 2024 - Innovative Ideas: Events That Grow Foot Traffic ⏤ and Your Brand
April 2024 - 13
April 2024 - 14
April 2024 - 15
April 2024 - 16
April 2024 - 17
April 2024 - Merchandising: Merchandising Pottery & Containers
April 2024 - 19
April 2024 - 20
April 2024 - 21
April 2024 - 22
April 2024 - 23
April 2024 - Special Advertising Section: Merchandising/Garden Center Supplies
April 2024 - 25
April 2024 - 26
April 2024 - 27
April 2024 - Showcase: Pots & Planters
April 2024 - 29
April 2024 - Merchandising: Signs for Success
April 2024 - 31
April 2024 - Merchandising: Dynamic Displays
April 2024 - 33
April 2024 - 34
April 2024 - 35
April 2024 - Showcase: Fixtures & Displays
April 2024 - 37
April 2024 - Green Goods: Top Recommendations for Shoulder-Season Sales
April 2024 - 39
April 2024 - 40
April 2024 - 41
April 2024 - 42
April 2024 - 43
April 2024 - Technology: Taking Stock: Emerging P.O.S. and Inventory Management Solutions
April 2024 - 45
April 2024 - Marketing: Using Digital Technology Effectively
April 2024 - 47
April 2024 - Showcase: Pets
April 2024 - Pohmer On ... : Make Your Bed
April 2024 - 50
April 2024 - 51
April 2024 - Marketplace
April 2024 - 53
April 2024 - 54
April 2024 - 55
April 2024 - Ad Index
April 2024 - 57
April 2024 - 5 Minutes With: Nancy DuBrule-Clemente
April 2024 - 59
April 2024 - 60
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