Contents MARCH 2019 | VOLUME 18 | NUMBER 3 20 What Do Your Customers Think of You? Cover photo taken and provided by Christina Salwitz. Read her column, Dirty Secrets, on page 40 for more on inspired container designs. DEPARTMENTS 14 When 'Wrong' Works Well FEATURES FRESH PERSPECTIVES When 'Wrong' Works Well Henrys' Farm & Greenhouses in Pennsylvania has found success in growing and making special, different things in a special and different place. By Anna Mary Barcus MANAGEMENT What Do Your Customers Think of You? Knowing more can put money on your bottom line. By Danny Summers GREEN GOODS Must-Have Houseplants for Your Garden Center Get merchandising tips on some of the hottest indoor foliage plants sure to delight customers. By Justin Hancock 4 | LAWN & GARDEN RETAILER | MARCH 2019 34 20 CONSUMER TRENDS Young Customers and Physical Stores In the coming years, the combined population of the millennial and Generation Z demographics - essentially people 40 and under - will make up more than half of the United States. This is part one of a series looking at the shopping traits of those generations and how brick-and-mortar retailers can market to them and, more importantly, create an in-store shopping experience that will keep them coming back. By Jasmine Glasheen 58 50 Marketplace 56 Ad Index 14 40 Dirty Secrets Shake it Up! Flex Your Design Muscles Even When It's Challenging By Christina Salwitz 48 Pohmer On ... Experiences Matter By Stan Pohmer 34 Must-Have Houseplants for Your Garden Center 58 Young Customers and Pyhsical Stores 06 Editor's Letter 08 Headlines 12 Calendar 28 Product Focus 28 Miniature Gardening & Terrariums 44 Pots & Planters 46 Outdoor Living Miss our February Issue? It's now available to view on lgrmag.comhttp://www.lgrmag.com