Group Tour Magazine - August 2024 - 16

" Accidents are
preventable if
everyone works
together. "
-TILLIE YOUNGS
Sales Manager, 1000 Islands
International Tourism Council
shoes to enjoy their outing. However, if
a destination is promoting participation
in an activity that requires anything specific,
that will be discussed with the tour
planner in advance. For instance, if the
tour involves hiking in rough terrain, the
destination or facility staff will alert the
planner that this hike is more extreme
than most and to take the ability of their
clients into consideration and let them
know if hiking gear is required. "
Youngs says the safety of Thousand
Islands group visitors is extremely
important and notes that many group
activities involve boarding tour boats
and visiting historic sites. " Our boat tour
companies have staff to assist everyone
on and off the vessels to reduce any risks
and conduct a safety briefing on board
to ensure everyone has an enjoyable
experience, " she explains. " Our historic
sites do all they can do to improve walkways
for safe viewing while keeping the
historical integrity of the facility intact.
Planners can assist by encouraging
their clients to comply with all safety
instructions and be mindful of any safety
signage on site. Accidents are preventable
if everyone works together. "
Colorado-based Globus, which has
been in business for nearly a century, is
confident in its services, including keeping
clients and their belongings safe. " It's a
big world out there with dizzying options
for sightseeing, transportation, and
accommodations, " says Steve Born, chief
marketing officer for the Globus family
of brands. " Travelers needn't spend hours
trying to figure it out when we've spent
95 years perfecting the dream vacation. "
Thankfully, he says, accidents don't
happen too often on a Globus tour, but his
team is on their toes in the unlikely event
something were to go wrong. " Accidents
are just not a regular occurrence on a
Globus tour, " Born explains. " That is likely
due to the diligence of our tour directors.
They look for possible issues-from
steps to cobblestones to low ceilings and
doorways-and share those possible
obstacles with guests so they are aware of
what they will experience before they step
off their luxury coach. "
While preparing for the unexpected,
he says it is important for group leaders
to choose a travel partner. " As in life
where most accidents occur over the
small things, this can be the case when
traveling, " Born says, noting the benefit
of tapping a travel partner like Globus is
" to help clients navigate the small things
in order to enjoy the big things. That goes
from safety precautions and protocols to
on-trip support by tour directors and support
staff to help guests if any issues arise. "
Members of some travel groups might
not have physically detrimental experiences
but mentally challenging ones,
such as being annoyed by another member
of the group. Not everyone may get
along. Perhaps someone talks too much,
causes interruptions, or wanders off.
16 AUGUST 2024
ILLUSTRATIONS ADOBE/INSPIRING.TEAM
Group Tour Magazine - August 2024

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