Residential and Outpatient Handbook - Plymouth - 52

Ensuring Your Rights
What Must Be Reported:
That a vulnerable adult is being or has been maltreated,
or that a vulnerable adult has sustained a physical
injury, which is not reasonably explained.
Who is a Vulnerable Adult?
1. Persons 18 years of age and older who are receiving
residential SUD services are considered categorically
vulnerable.
2 Persons 18 years of age or older who are receiving
outpatient (non-residential) SUD or mental health
services are not considered categorically vulnerable
but may be functionally vulnerable. The individual
receiving outpatient service is vulnerable if they
possess a physical or mental infirmity or other
physical, mental, or emotional dysfunction:
* That impairs the individual's ability to provide
adequately for the individual's own care without
assistance including the provision of food, shelter,
clothing, health care, or supervision; and
* Because of the dysfunction or infirmity and the
need for assistance, the individual has an impaired
ability to protect themselves from maltreatment.
External & Internal Reporting Procedures for
Vulnerable Adult Maltreatment
External reports will be made directly to the Minnesota
Adult Abuse Reporting Center at (844) 880-1574.
The report should include when the information/
incident was discovered, the name and location of the
patient and the program, the nature of the reported
maltreatment, pertinent dates and times, any history
of maltreatment, name and business address of the
reporter, and the name and address of the alleged
perpetrator (if known).
Reports will be submitted by your care team to:
Minnesota Adult Abuse Reporting Center (MAARC)
844-880-1574
MN.GOV/DHS/People-We-Serve/Adults/Services/
Adult-protection
Internal reports are to be made to the clinical director/
director (primary) or executive director (secondary).
When an internal report is received, the clinical
director/executive director is responsible for deciding
if the report must be forwarded to the state-wide
common entry point. If the clinical director is involved/
suspected to be involved in the alleged maltreatment,
the report must be made to the executive director, who
will assume responsibility for deciding if the report
must be forwarded to the state-wide common entry
point. If it is determined a report must be made, the
external report must be completed within 24 hours.
The internal report should include:
* Date and hour the internal report was made.
* The name and location of the patient and the
program;
* The nature of the reported maltreatment. If an
internally reported incident is classified ultimately
as an accident or a single documented mistake in
the provision of therapeutic conduct, the report
must explain how this determination has been
made. Documentation of the determination must
be maintained for review by licensing agencies and
county adult protection agencies.
* Pertinent dates and times;
* Any history of maltreatment;
* The name and address of the reporter;
* The name and address of the alleged perpetrator; and
* Any other information that might be helpful in
investigating the maltreatment.
When reported internally, the reporting person will
receive, within two working days, a written notice that
tells the person whether or not the report has been
forwarded to the state-wide common entry point.
The notice will be given in a manner that protects the
identity of the reporter. It will inform the reporter that,
if not satisfied with the facility's decision on whether or
not to report externally, the reporter may still make the
external report to the state-wide common entry point.
Further, the notice will also inform reporting staff that
they are protected against any retaliation if they decide
to make a good faith report to the state-wide common
entry point.
Time Frames for Reporting: From the time a mandated
reporter knows of an incident or suspected incident
51
http://MN.GOV/DHS/People-We-Serve/Adults/Services/Adult-protection
Residential and Outpatient Handbook - Plymouth

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