St Paul Patient Handbook - 45

maltreatment, pertinent dates and times, any history
of maltreatment, name and business address of the
reporter, and the name and address of the alleged
perpetrator (if known).
Reports will be submitted by your care team to:
Minnesota Adult Abuse Reporting Center (MAARC)
844-880-1574
MN.GOV/DHS/People-We-Serve/Adults/Services/
Adult-protection
Internal reports are to be made to the clinical director/
director (primary) or executive director (secondary).
When an internal report is received, the clinical
director/executive director is responsible for deciding
if the report must be forwarded to the state-wide
common entry point. If the clinical director is involved/
suspected to be involved in the alleged maltreatment,
the report must be made to the executive director, who
will assume responsibility for deciding if the report
must be forwarded to the state-wide common entry
point. If it is determined a report must be made, the
external report must be completed within 24 hours.
The internal report should include:
* Date and hour the internal report was made.
* The name and location of the patient and the
program;
* The nature of the reported maltreatment. If an
internally reported incident is classified ultimately
as an accident or a single documented mistake in
the provision of therapeutic conduct, the report
must explain how this determination has been
made. Documentation of the determination must
be maintained for review by licensing agencies and
county adult protection agencies.
* Pertinent dates and times;
* Any history of maltreatment;
* The name and address of the reporter;
* The name and address of the alleged perpetrator; and
* Any other information that might be helpful in
investigating the maltreatment.
When reported internally, the reporting person will
receive, within two working days, a written notice that
tells the person whether or not the report has been
forwarded to the state-wide common entry point.
The notice will be given in a manner that protects the
identity of the reporter. It will inform the reporter that,
44
if not satisfied with the facility's decision on whether or
not to report externally, the reporter may still make the
external report to the state-wide common entry point.
Further, the notice will also inform reporting staff that
they are protected against any retaliation if they decide
to make a good faith report to the state-wide common
entry point.
Time Frames for Reporting: From the time a mandated
reporter knows of an incident or suspected incident
of maltreatment, they shall report as soon as possible,
but in no case longer than 24 hours, using either the
internal or external reporting protocols. When the
reporter uses the internal protocol, the facility has 24
hours from date/hour the original report was made to
fulfill the external reporting obligation. Documentation
must clearly indicate the dates/hours of reports.
Maltreatment of minors
All incidents of suspected maltreatment of minors
will be reported if a patient discloses/reports alleged
abuse or neglect of any minor in any state in the past
three years. The report will be made by the clinician
who became aware of the reportable situation, and the
mandated report will be completed within 24-hours
or less. If a child is believed to be in danger, local law
enforcement will be contacted immediately.
It is not required to obtain patient authorization to
submit an initial report of alleged child abuse or neglect;
however, a release of information is required for any
additional follow-up requesting new information after
an initial report.
The mandated report will be submitted to Child
Protection in the county where the alleged abuse
occurred. Local counties for MN locations include:
Chisago County Child Protection Intake
651-213-5672
Hennepin County Family Services
612-348-3552
Ramsey County Child Protective Services
651-266-4500
Carver County Social Services
952-361-1600
https://MN.GOV/DHS/People-We-Serve/Adults/Services/Adult-protection
St Paul Patient Handbook

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