West Los Angeles Handbook 2023 - 35

Patient Health Information/
Records
In the course of providing service to you, Hazelden
Betty Ford collects and uses pertinent health
information and stores it in a secure medical record,
which is the property of Hazelden Betty Ford. Hazelden
Betty Ford complies with applicable state and federal
laws that govern medical record practices. Significant
laws are: 42 CFR Part 2, a federal regulation protecting
the confidentiality of alcohol and drug treatment
records; and HIPAA, a federal standard on privacy
of protected health information called the Health
Insurance Portability and Accountability Act.
Notice of Nondiscrimination and
Accessibility Requirements
Hazelden Betty Ford Foundation complies with
applicable Federal civil rights laws and does not
discriminate on the basis of race, color, national origin,
age, disability or sex.
Services provided:
Hazelden Betty Ford Foundation provides services and
aids to patients, family members and companions free
of charge to ensure effective communication with the
Foundation. Such services include, but are not limited to
the following:
* Qualified sign language interpreters
* Qualified spoken language interpreters for people
whose primary language is not English
* Written information in other language and formats
(e.g. large print, audio, accessible electronic formats)
* Auxiliary aids
If you are in need of these services, contact us at:
AccessibilityAdvocate@HazeldenBettyFord.org
To file a grievance:
If you believe that Hazelden Betty Ford Foundation
has failed to provide these services or discriminated in
another way on the basis of race, color, national origin,
34

West Los Angeles Handbook 2023

Table of Contents for the Digital Edition of West Los Angeles Handbook 2023

West Los Angeles Handbook 2023 - 1
West Los Angeles Handbook 2023 - 2
West Los Angeles Handbook 2023 - 3
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West Los Angeles Handbook 2023 - 57
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https://www.nxtbook.com/hazeldenbettyford/hazelden/patient-care-network-collaborative-member-guide
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