RIGHTS CONCERNING SUSPENSION OR VIOLATION OF RIGHTS If you think your rights have been violated, you (or someone on your behalf) should report this to any staff member or the administrator. When your report of a violation is received, the appropriate staff will investigate. A team may be appointed for additional review of the facts and take any necessary action to safeguard your rights. You will be informed of the findings and actions resulting from your complaint in writing. Violations of patient rights can also be reported to any of the following: Americans with Disabilities Act (ADA) 800-514-0301 (Voice) 800-514-0383 (TTY) Substance Use Disorder Treatment Services Residential Services The California Department of Public Health CDPH Licensing & Certification Riverside District Office 625 Carnegie Dr., Ste. 280 San Bernardino, CA 92408 Phone: 909-388-7170 Website: cdph.ca.gov Outpatient Services The California Department of Health Care Services Substance Use Disorder P.O. Box 997413, MS 2600 Sacramento, CA 95899 Phone: 916-322-2911 Website: dhcs.ca.gov 38http://cdph.ca.gov http://dhcs.ca.gov