contents the news Briefs » 08 Bayfield's Big Top Chautauqua, Tent Conference 2020 preview, IAA winning projects, IFAI Expo news, new IFAI Board Chair Kathy Schaefer, letter to the editor, Buyer's Guide cover contest voting, industry news, new members. Online » 15 events Showcase » 16 Losberger De Boer designs and installs a structure for a Formula E pit lane in Saudi Arabia. Design spotlight » 20 La Maison Fête creates a tented birthday party for hanging out and having fun. Installation spotlight » 22 08 A tent designed for Antarctic conditions allows researchers to work regardless of temperature and wind speed. Profile » 24 A Classic Party Rental keeps customers in the Indianapolis region top of mind. business Tips and techniques » 50 How to increase your bottom line with job costing, part 1. Safety » 54 What employers need to know about opioids in the workplace. Management » 56 20 Six tips for five-star customer service. every issue 60 4 intents dec 2019-jan 2020 Hello » 6 Calendar » 7 Inspired! » 60