Marine Fabricator January/February 2022 - 25

Canvasworks gives a wider time frame
for larger jobs, providing a cushion in
case, for example, an employee is unable
to work a shift. The company's schedule
is arranged so that all big jobs for the
week are completed by Friday, fi lling in
any available time with repairs, stock orders
and working ahead on jobs due the
following week. Immediately communicating
any delays to customers is imperative,
says Smith.
" We've found customers tend to be
more understanding if they're informed
of an issue right away, " she says. " This
also allows us to identify which customers
are more fl exible with their project's time
frame and whose project is more urgent. "
Blandʼs best advice?
" The buffer, " he says. " And don't be
bullied. Offer good service and know
your most important customers. Look
after them fi rst. The problematic ones
should never be above the most profi table
customers on your books. "
Pamela Mills-Senn is a writer based
in Seal Beach, Calif.
" NO AMOUNT OF
URGENCY ON THE
CUSTOMER'S PART IS
GOING TO CREATE MORE
HOURS IN THE WORKDAY.
WORK SCHEDULED
FOR THE WEEK IS OUR
PRIORITY. IF WE CAN
SQUEEZE IN A RUSH JOB
WE WILL, BUT IT DOESN'T
HAPPEN THAT OFTEN. "
For more information, visit:
www.marinefabricatormag.com
Search scheduling
-JENNIFER SMITH
CANVASWORKS INC.
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www.marinefabricatormag.com | 25

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Marine Fabricator January/February 2022

Table of Contents for the Digital Edition of Marine Fabricator January/February 2022

Marine Fabricator January/February 2022 - Cover1
Marine Fabricator January/February 2022 - Cover2
Marine Fabricator January/February 2022 - 1
Marine Fabricator January/February 2022 - 2
Marine Fabricator January/February 2022 - 3
Marine Fabricator January/February 2022 - 4
Marine Fabricator January/February 2022 - 5
Marine Fabricator January/February 2022 - 6
Marine Fabricator January/February 2022 - 7
Marine Fabricator January/February 2022 - 8
Marine Fabricator January/February 2022 - 9
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Marine Fabricator January/February 2022 - 16
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Marine Fabricator January/February 2022 - 18
Marine Fabricator January/February 2022 - 19
Marine Fabricator January/February 2022 - 20
Marine Fabricator January/February 2022 - 21
Marine Fabricator January/February 2022 - 22
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Marine Fabricator January/February 2022 - 24
Marine Fabricator January/February 2022 - 25
Marine Fabricator January/February 2022 - 26
Marine Fabricator January/February 2022 - 27
Marine Fabricator January/February 2022 - 28
Marine Fabricator January/February 2022 - 29
Marine Fabricator January/February 2022 - 30
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Marine Fabricator January/February 2022 - 46
Marine Fabricator January/February 2022 - 47
Marine Fabricator January/February 2022 - 48
Marine Fabricator January/February 2022 - Cover3
Marine Fabricator January/February 2022 - Cover4
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