Automation Canada Quarterly Volume 2 Issue 5 - 16

Generally, subpar lubrication practices relate back to knowledge and
awareness, with maintenance teams as well as with management. Building
quality programs requires investment and the cost benefit analysis will often
need to be communicated properly to get the required buy in from
management.
Oil and lubrication accounts for a small portion of a plant's maintenance
budget but the implications of inadequate maintenance could account for up
to 30% of the maintenance budget. Although, because it is such a small piece
of pie, the greater benefit from a financial perspective can easily be
overlooked. The total cost of oil and lubrication relates to more than just the
cost of oil/lubrication itself or implementing preventative maintenance
programs. Its impacts downstream can be seen in overall costs related to
maintenance and repair of equipment, even costs associated with unplanned
down time can be factored in.
COMPANY SUCCESS
A key for Inventory Express' success is right in the name. Maintaining a
diverse range of products and brands goes a long way for customer service.
" As we grow we're able to offer more and more different products,
manufacturers are coming to us, they want to do more and more business with
us and when they do that they're offering better prices, so we can offer that to
our customers and grow that line. "
Their growth has been organic, facilitated by Wright's experience and the
experience of the team at Inventory Express. As it is with most small businesses,
customer service has been an important focus for Wright and his team. But the
expertise has to be there along with it, " anyone can sell a box of oil, but are you
sure its going into the right equipment, specially with the heavy duty stuff, you
get into some of this construction equipment, these are million dollar units,
they can't afford to say 'woops, I put the wrong oil in.' That's where we come
in, we've been doing this a long time, all my sales staff have all been doing this
for over 20-years. "

C A N A D I A N A U TO M AT I O N

VOLUME 2, ISSUE 5

16
https://inventoryexpress.ca/
Automation Canada Quarterly Volume 2 Issue 5

Table of Contents for the Digital Edition of Automation Canada Quarterly Volume 2 Issue 5
