Auto Care Insider Volume 93 - 1

DEPARTMENTS
AUTO CARE INSIDER / VOLUME 93

02 / PRESIDENT'S MESSAGE
PRESIDENT & CEO

KATHLEEN SCHMATZ
kathleen@autocare.org
PUBLISHER

RICHARD WHITE
rich.white@autocare.org
EDITOR

JENNIFER ORTIZ
jennifer.ortiz@autocare.org
COMMUNICATIONS COORDINATOR

GINA LEMON
gina.lemon@autocare.org
SENIOR GRAPHIC DESIGNER

TOM HO
tom.ho@autocare.org

A note from Kathleen Schmatz

03 / ASSOCIATION NEWS

10

State of the auto care industry forum

08 / MARKET INTELLIGENCE
What do our members think?

10 / MARKET INTELLIGENCE
Talking tools

12 / MEMBER PROFILE
Mike Mohler

16

13 / TOOLBOX
Interviewing

15 / IMPACT AWARDS
Michael Rukov

16 / HEAD OF THE CLASS
Don McNeill Enterprises, Ltd.

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WEB WWW.AUTOCARE.ORG
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MATTERS, CALL AUTO CARE HEADQUARTERS.
MAIL EDITORIAL NEWS AND CORRESPONDENCE TO
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(ISSN # 1526-4475) IS PUBLISHED BI-MONTHLY BY THE
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POSTMASTER: SEND ADDRESS CHANGES TO
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18 / HEAD OF THE CLASS
The Auto-Wares Group

20 / MARKET INTELLIGENCE
E-taling insights with UPS

ARE YOU READY
FOR THE MILLENNIAL
SHOPPER?
Respondents under the age of
35 are shopping for automotive
replacement parts at least
once a week... three times the
amount of older respondents.
2014

e-tailing
IN THE AUTOMOTIVE AFTERMARKET

PRODUCT # 75054 / $1,750 MEMBERS / $2,750 NON-MEMBERS

PHONE 301.654.6664

Source: E-Tailing in the
Automotive Aftermarket,
www.autocare.org/etailing

Full Report

© 2015 AUTO CARE ASSOCIATION. ALL RIGHTS
RESERVED. THIS MATERIAL MAY BE REPRINTED
ONLY WITH THE EXPRESSED WRITTEN PERMISSION
OF AUTO CARE ASSOCIATION. PRINTING AND
CHARGING A FEE FOR REPRINTS OF SUCH
ARTICLES ARE STRICTLY PROHIBITED.

AUTO CARE INSIDER |

VOL. 93

1
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Auto Care Insider Volume 93

Table of Contents for the Digital Edition of Auto Care Insider Volume 93
