NHPCO NewsLine Fall 2016 - 20
Lorna Etienne is
a two year veteran
of the Solution
Center, splitting
her duties
between the
Solution Center and the Meetings
Department. In Lorna's free time
she likes to challenge her body
and mind with indoor rock
climbing.
NHPCO Solutions Center:
A Valuable Resource for Members
By Cassius Harris
NHPCO Solutions Coordinator
Are you having issues placing a
marketplace order? Are you
frustrated with downloading a
document from the NHPCO
website? How about accessing a
webinar or downloading an MP4?
If these are the kinds of issues
that you struggle with, then look
no further than NHPCO's
Solutions Center.
The Solutions Center consists of
three passionate individuals who
are dedicated to providing top
quality customer service. From
providing support related to
NHPCO membership to solving
problems related to webinar and
conference registrations, the
solutions team ensures that
members/nonmembers are
getting the most out of their
NHPCO experience.
20
Additionally, the solutions team
has expertise in education,
regulatory, membership and
research. If they cannot provide
you with the correct solutions,
they are more than willing to
transfer you to the appropriate
department to fulfill your needs.
Listed below are the top five
calls that the Solution Center
deals with on a regular basis:
1.
2.
3.
4.
5.
Membership
Log - In information
Webinar/MP3/MP4
Marketplace
Conference Registration
If you are looking for a great
resource or a helping hand,
please feel free to contact
NHPCO's Solutions Center at
800-646-6460. The hours of
operation are Monday through
Friday from 8:30 AM - 5:30 PM
eastern standard time.
NHPCO NewsLine | Fall 2016
Cassius Harris has
been an employee
of the Solutions
Center for over nine
years. Cassius has
a Bachelor of Arts
degree in Sports Communications
from Marshall University in
Huntington, WV. He enjoys
educating members about NHPCO
and answering inquiries regarding
hospice and palliative care.
Carla Phillips
Smith has been
working in the
Solutions Center
as a Solutions
Associate, and
with the National Council of
Hospice and Palliative
Professionals (NCHPP) team for a
year; this fall she transitions to
the membership team. Carla has
a Bachelor's of Arts in Psychology
from the University of Maryland
University College. Carla enjoys
working with our members and
non-members assisting with their
needs and our shared mission to
improve care at the end of life.
Table of Contents for the Digital Edition of NHPCO NewsLine Fall 2016
The Intensives (display ad)
Table of Contents
Optum (display ad)
A Message From Don
End-of-Life Care Advocacy In Action
Rory Feek Shares His Heart for Hospice
2016 Advocacy Intensive a Success
Advocacy Intensive Thank You (display ad)
Virtual Hill Day
Our Legislative Agenda
Simione Healthcare Consultants (display ad)
Pet Peace of Mind
NHPCO Solutions Center
Sarah Lawrence College EOL Care (display ad)
ACHC Accreditation in your Field (display ad)
National Hospice and Palliative Care Month
Introducing: NHPCO EDGE
The Intensives
World Day
We Honor Veterans Advocacy Toolkit
Team Tri for Hospice
NJHPCO Receives National Recognition
Member News
(display ad)
Multi-View Incorporated (display ad)
Consolo (display ad)
News from National Hospice Foundation
(display ad)
News from Global Partners in Care
(display ad)
Links to Helpful Resources
NHPCO NewsLine Fall 2016 - Intro
NHPCO NewsLine Fall 2016 - 1
NHPCO NewsLine Fall 2016 - The Intensives (display ad)
NHPCO NewsLine Fall 2016 - 3
NHPCO NewsLine Fall 2016 - Table of Contents
NHPCO NewsLine Fall 2016 - 5
NHPCO NewsLine Fall 2016 - Optum (display ad)
NHPCO NewsLine Fall 2016 - A Message From Don
NHPCO NewsLine Fall 2016 - 8
NHPCO NewsLine Fall 2016 - End-of-Life Care Advocacy In Action
NHPCO NewsLine Fall 2016 - 10
NHPCO NewsLine Fall 2016 - 11
NHPCO NewsLine Fall 2016 - Rory Feek Shares His Heart for Hospice
NHPCO NewsLine Fall 2016 - 13
NHPCO NewsLine Fall 2016 - 2016 Advocacy Intensive a Success
NHPCO NewsLine Fall 2016 - Advocacy Intensive Thank You (display ad)
NHPCO NewsLine Fall 2016 - Our Legislative Agenda
NHPCO NewsLine Fall 2016 - Simione Healthcare Consultants (display ad)
NHPCO NewsLine Fall 2016 - Pet Peace of Mind
NHPCO NewsLine Fall 2016 - 19
NHPCO NewsLine Fall 2016 - NHPCO Solutions Center
NHPCO NewsLine Fall 2016 - ACHC Accreditation in your Field (display ad)
NHPCO NewsLine Fall 2016 - National Hospice and Palliative Care Month
NHPCO NewsLine Fall 2016 - 23
NHPCO NewsLine Fall 2016 - 24
NHPCO NewsLine Fall 2016 - 25
NHPCO NewsLine Fall 2016 - Introducing: NHPCO EDGE
NHPCO NewsLine Fall 2016 - 27
NHPCO NewsLine Fall 2016 - World Day
NHPCO NewsLine Fall 2016 - We Honor Veterans Advocacy Toolkit
NHPCO NewsLine Fall 2016 - Team Tri for Hospice
NHPCO NewsLine Fall 2016 - NJHPCO Receives National Recognition
NHPCO NewsLine Fall 2016 - Member News
NHPCO NewsLine Fall 2016 - 33
NHPCO NewsLine Fall 2016 - 34
NHPCO NewsLine Fall 2016 - Consolo (display ad)
NHPCO NewsLine Fall 2016 - News from National Hospice Foundation
NHPCO NewsLine Fall 2016 - (display ad)
NHPCO NewsLine Fall 2016 - News from Global Partners in Care
NHPCO NewsLine Fall 2016 - (display ad)
NHPCO NewsLine Fall 2016 - Links to Helpful Resources
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