NHPCO NewsLine Fall 2019 - 12

continued

information regarding the
migration and any future
system of record changes via
sub-regulatory mechanisms to
make this transition as smooth
as possible.

CAHPS Survey
The CAHPS® Hospice Survey is a
component of the CMS HQRP
which is used to collect data on
the experiences of hospice
patients and the primary
caregivers listed in their hospice
records. CMS solicited comments
in the proposed rule regarding
suggested changes, additions or
deletions to the instrument that
would improve its value to
hospices for quality improvement
and consumers for selecting a
hospice. Highlights of impact of
stakeholder comments includes
the following:
■ Length and availability of
survey: CMS is currently
exploring ways to simplify and

CMS is examining
the feasibility of
using web-based
data collection in
conjunction with
traditional survey
methods.

12

Newsline / Fall 2019

shorten the survey and
examining the feasibility of
using web-based data
collection in conjunction with
traditional survey methods.
■ Health literacy: CMS had a
literacy-level review of the
questionnaire and are
reviewing what changes may
be feasible to make.
■ Sending the survey sooner to
caregivers: CMS will think
about sending the survey
sooner as they consider
potential changes to the
survey.
■ Hospice staff v. facility staff
for patient residing in a facility:
To help the respondent make
these distinctions, CMS
includes specific references to
the hospice involved as part of
the mail questionnaire and the
telephone questionnaire script.
■ Wording changes to the
questionnaire, response scales
and hospice provider logos:
During survey development,
extensive cognitive interviews
were conducted with potential
respondents to see if they
could understand the response
scales. CMS does not allow
hospice logos to be placed on
the questionnaire for mail
surveys.
■ CMS will take comments into
consideration as they consider
changes. Any potential changes
will be proposed through future
rulemaking.

Update to "Hospice Visits
when Death is Imminent"
Measure
■ Measure #1 in the measure pair
will be reported and publicly
displayed in August 2019 on
Hospice Compare.
■ CMS is finalizing their proposal
to continue collection of
Measure #2 to complete
additional testing and to make
a determination about the
public reporting of Measure 2
of the "Hospice Visits when
Death is Imminent" measure
pair.
■ They expect to complete
analysis by the end of FY 2020
and determine next steps for
public reporting based on
meeting established standards
for reliability, validity, and
reportability.
■ CMS will continue to use a
variety of sub-regulatory
channels and regular HQRP
communication strategies to
provide ongoing updates of
testing results and plans for
modifying and reporting this
measure.

Posting Information from
Government Data Sources
as Information for Public
Reporting
■ CMS stated that they will
provide mock-ups of the data
from government data sources
for stakeholder feedback and
show the relationship between



NHPCO NewsLine Fall 2019

Table of Contents for the Digital Edition of NHPCO NewsLine Fall 2019

Interdisciplinary Conference (display ad)
Table of Contents
Message from Edo
FY2020 Hospice Wage Index Rule
Quality Reporting Updates
Q&A New Requirements: Addendum
Co-creating Resilience
Marketplace (display ad)
2019 IDC - Developing the Skills
NHPCO Edge Can Help
There's More to Death
Hospice Compliance-Quality Connection
My Hospice Ambassadors
We Honor Veterans Update
National Hospice Month Outreach
Resources for Pediatric Care
Programs Honored for Innovation
Become More Involved with NHPCO
Online Career Center
In Memoria: Kathy Brandt
Care Notes (display ad)
UW-Madison Grief Support (display ad)
Death by Design (display ad)
ACHC (display ad)
Lighthouse of Hope Fund (display ad)
back cover
NHPCO NewsLine Fall 2019 - intro
NHPCO NewsLine Fall 2019 - 1
NHPCO NewsLine Fall 2019 - Interdisciplinary Conference (display ad)
NHPCO NewsLine Fall 2019 - Table of Contents
NHPCO NewsLine Fall 2019 - Message from Edo
NHPCO NewsLine Fall 2019 - 5
NHPCO NewsLine Fall 2019 - FY2020 Hospice Wage Index Rule
NHPCO NewsLine Fall 2019 - 7
NHPCO NewsLine Fall 2019 - 8
NHPCO NewsLine Fall 2019 - 9
NHPCO NewsLine Fall 2019 - Quality Reporting Updates
NHPCO NewsLine Fall 2019 - 11
NHPCO NewsLine Fall 2019 - 12
NHPCO NewsLine Fall 2019 - Q&A New Requirements: Addendum
NHPCO NewsLine Fall 2019 - 14
NHPCO NewsLine Fall 2019 - 15
NHPCO NewsLine Fall 2019 - 16
NHPCO NewsLine Fall 2019 - 17
NHPCO NewsLine Fall 2019 - Co-creating Resilience
NHPCO NewsLine Fall 2019 - 19
NHPCO NewsLine Fall 2019 - 20
NHPCO NewsLine Fall 2019 - 21
NHPCO NewsLine Fall 2019 - 22
NHPCO NewsLine Fall 2019 - Marketplace (display ad)
NHPCO NewsLine Fall 2019 - There's More to Death
NHPCO NewsLine Fall 2019 - 25
NHPCO NewsLine Fall 2019 - 26
NHPCO NewsLine Fall 2019 - 27
NHPCO NewsLine Fall 2019 - NHPCO Edge Can Help
NHPCO NewsLine Fall 2019 - 29
NHPCO NewsLine Fall 2019 - 30
NHPCO NewsLine Fall 2019 - 31
NHPCO NewsLine Fall 2019 - Hospice Compliance-Quality Connection
NHPCO NewsLine Fall 2019 - My Hospice Ambassadors
NHPCO NewsLine Fall 2019 - We Honor Veterans Update
NHPCO NewsLine Fall 2019 - 35
NHPCO NewsLine Fall 2019 - National Hospice Month Outreach
NHPCO NewsLine Fall 2019 - 37
NHPCO NewsLine Fall 2019 - Resources for Pediatric Care
NHPCO NewsLine Fall 2019 - Programs Honored for Innovation
NHPCO NewsLine Fall 2019 - Online Career Center
NHPCO NewsLine Fall 2019 - In Memoria: Kathy Brandt
NHPCO NewsLine Fall 2019 - Death by Design (display ad)
NHPCO NewsLine Fall 2019 - Lighthouse of Hope Fund (display ad)
NHPCO NewsLine Fall 2019 - back cover
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