NHPCO NewsLine Spring 2020 - 8
continued
Journalist: When you say a
particular kind of provider, are
you talking about this divide
between profit status?
Edo Banach: It's not only for-
profit, nonprofit. It's also rural
and urban. It's large and small.
It's old and young. There are all
these different dividing lines. I
came off of a stint working for
the government and I definitely
had a perspective coming in to
this job. And I think what I've seen
is that it's really difficult to make
blanket statements about what's
good and bad. NHPCO's
membership is two-thirds
nonprofit, while the market itself
is two-thirds for-profit, but we
are committed to serving all
provider types.
8
Newsline / Spring 2020
Journalist: When I talk with
people, I find they don't really
know what hospice is obligated to
provide. How is one supposed to
know that they're getting what
they're entitled to from hospice?
Edo Banach: Well, that's a
problem. In terms of our work
with CMS, I think we really need
to enhance the transparency of
the benefits. Right now, if you go
on the CMS website, you'll find
Hospice Compare, but it's
difficult to make heads or tails of
what you're looking at. I think
what we need to do is to simplify
expectations as a consumer. A
decision tree for making an
informed decision, information
about what hospices are
supposed to provide, that needs
to be easily accessible and
understood.
Journalist: How have you
addressed that?
Edo Banach: That's what we've
done with CaringInfo.org, the
consumer facing part of our
website. People can find
information and a worksheet on
choosing a quality hospice. Let
me share a recent anecdote.
Early in my law career, I clerked
for a federal judge in Nashville,
John T. Nixon. About a month ago
I got a call from his daughter who
lived out in Los Angeles, and she
had moved him out there to take
care of him. She called me to let
me know that her father just
passed away and that he had
been on hospice of which there
are hundreds in Los Angeles. He
ended up in not the best hospice,
unfortunately. Had she talked to
me before she put him with a
hospice, I could have conveyed
https://www.nhpco.org/patients-and-caregivers/
NHPCO NewsLine Spring 2020
Table of Contents for the Digital Edition of NHPCO NewsLine Spring 2020
Enclara Pharmacia (display ad)
Table of Contents
Leadership and Advocacy Conference Supporters (display ad)
Edo's Message
Q & A with Edo Banach
State Hospice Profiles (display ad)
NHPCO Quality Connections
Virtual Conference 2020 (display ad)
Virtual Conference registration form
NHPCO Legislative Priorities
NHPCO's Career Center (display ad)
2020 Board of Directors
Board Members in Action
Q & A with HMDCB Certificants
Contracting Advice for Members
IDC Keynotes
New Chapters Palliative Care Playbook
NHF Gala (display ad)
2020 LAC Keynotes
My Hospice Campaign
NHF Lighthouse of Hope (display ad)
NHPCO Webinar Packages
2020 Webinar Series (display ad)
New Issue Pediatric E-journal
Virtual Hill Week 2020
News from We Honor Veterans
Message from We Honor Veterans
Enclara Digital First article
Back cover
NHPCO NewsLine Spring 2020 - Intro
NHPCO NewsLine Spring 2020 - 1
NHPCO NewsLine Spring 2020 - Enclara Pharmacia (display ad)
NHPCO NewsLine Spring 2020 - Table of Contents
NHPCO NewsLine Spring 2020 - Leadership and Advocacy Conference Supporters (display ad)
NHPCO NewsLine Spring 2020 - Edo's Message
NHPCO NewsLine Spring 2020 - Q & A with Edo Banach
NHPCO NewsLine Spring 2020 - 7
NHPCO NewsLine Spring 2020 - 8
NHPCO NewsLine Spring 2020 - 9
NHPCO NewsLine Spring 2020 - 10
NHPCO NewsLine Spring 2020 - 11
NHPCO NewsLine Spring 2020 - 12
NHPCO NewsLine Spring 2020 - State Hospice Profiles (display ad)
NHPCO NewsLine Spring 2020 - NHPCO Quality Connections
NHPCO NewsLine Spring 2020 - 15
NHPCO NewsLine Spring 2020 - Virtual Conference 2020 (display ad)
NHPCO NewsLine Spring 2020 - Virtual Conference registration form
NHPCO NewsLine Spring 2020 - NHPCO Legislative Priorities
NHPCO NewsLine Spring 2020 - 19
NHPCO NewsLine Spring 2020 - 20
NHPCO NewsLine Spring 2020 - NHPCO's Career Center (display ad)
NHPCO NewsLine Spring 2020 - 2020 Board of Directors
NHPCO NewsLine Spring 2020 - 23
NHPCO NewsLine Spring 2020 - Board Members in Action
NHPCO NewsLine Spring 2020 - 25
NHPCO NewsLine Spring 2020 - Q & A with HMDCB Certificants
NHPCO NewsLine Spring 2020 - 27
NHPCO NewsLine Spring 2020 - Contracting Advice for Members
NHPCO NewsLine Spring 2020 - 29
NHPCO NewsLine Spring 2020 - IDC Keynotes
NHPCO NewsLine Spring 2020 - NHF Gala (display ad)
NHPCO NewsLine Spring 2020 - 2020 LAC Keynotes
NHPCO NewsLine Spring 2020 - NHF Lighthouse of Hope (display ad)
NHPCO NewsLine Spring 2020 - NHPCO Webinar Packages
NHPCO NewsLine Spring 2020 - 2020 Webinar Series (display ad)
NHPCO NewsLine Spring 2020 - Virtual Hill Week 2020
NHPCO NewsLine Spring 2020 - News from We Honor Veterans
NHPCO NewsLine Spring 2020 - Message from We Honor Veterans
NHPCO NewsLine Spring 2020 - Enclara Digital First article
NHPCO NewsLine Spring 2020 - Back cover
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