Independent Banker - April 2021 - 47

to products, services and advice. The
use of everything from mobile check
deposits to online account opening
has become commonplace. Direct
electronic payments and meeting
with customers by video, which were
cutting-edge just a year ago, are now
used every day. We have changed to
meet our customers' needs.
Jack Hartings: ICBA's ThinkTECH
Accelerator is an excellent program.
The pandemic may have made
ThinkTECH even better, because
we've taken the one-day onsite
banker visit with the fintechs and
gone virtual, allowing banks to
more easily attend the program
and to include multiple members
of their staff. ICBA's ThinkTECH is
a must for those community banks
that want to meet their customers'
experience expectations in the
digital world.
With the White House and Congress having
changed hands, which issues do you see
as having the most potential in terms of
community bank advocacy?
Fisher: I believe one of the issues that
could be resolved quickly with the
Pictured: (clockwise from top
left) Russell L. Laff itte, ICBA vice
chairman and CEO of Palmetto
State Bank in Hampton, S.C.;
Tim Aiken, ICBA secretary
and president and CEO of
Union Bank in Middlebourne,
W.Va.; Jack A. Hartings, ICBA
Consolidated Holdings
chairman and chairman of The
Peoples Bank Co. in Coldwater,
Ohio; Greg Deckard, ICBA
treasurer and president, CEO
and chairman of State Bank
Northwest in Spokane, Wash.
independentbanker.org Q 47
Photos (clockwise from top left) by Wendy Jarrell, Becky Nichols,
HEIRLOOM Portrait Design, Megan Kennedy

http://www.independentbanker.org

Independent Banker - April 2021

Table of Contents for the Digital Edition of Independent Banker - April 2021

Table of Contents
Independent Banker - April 2021 - Cover1
Independent Banker - April 2021 - Cover2
Independent Banker - April 2021 - Table of Contents
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Independent Banker - April 2021 - Cover3
Independent Banker - April 2021 - Cover4
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