AUGUSTőł CURRENCIES Chelsea Groton Bank gives back through fi nancial education Q Who's who at this year's ICBA LEAD FWD Summit Q Good Reads: Finding life's breakthroughs Q Banker's Hours: Trendy banking Q California's banking landscape Q The Ledger: How fraudsters hack ATMs Q History Lesson: 4 fall reads to learn from 10 CONNECTIONS 90 Trailblazer Bank Iowa is reaching customers with innovative outreach campaigns 94 Community Spirit Banks are helping customers avoid fraud through shredding services 90 PORTFOLIO 16 Destination banking Your bank can deepen customer relationships through travel clubs 20 3 reasons to put P2P at the heart of your payments strategy The business case for off ering P2P payments has never been clearer IN EVERY ISSUE 5 Flourish 7 From the Top 100 Out of Offi ce 22 Innovation Station ICBA's Kevin Tweddle says innovation should play into your strategic plan 25 Why vendor security matters to your bank Make sure your vendors have both physical and cybersecurity covered 28 How to keep mortgage lending personal Mortgages can be opportunities to show your bank's mission in action 100 2 Q ICBA Independent Banker Q August 2019 35 30 7 ways to keep your website ADA compliant Here's how to make your bank's website accessible to all customers 32 Portfolio Management ICBA's Jim Reber separates investment myths from facts 35 How to get audit fundamentals right Adopting these best practices can take stress out of compliance audits 96 Member Benefits ICBA's newest community bank members tell us why they joined 96 Connect with ICBA facebook.com/icbaorg @icba linkedin.com/company/icba youtube.com/user/ communitybankchannelhttp://www.facebook.com/icbaorg http://www.linkedin.com/company/icba http://www.youtube.com/user/