Independent Banker - December 2020 - 45

" WHEN WE WORK,
WE HAVE FUN AT THE
SAME TIME AS WE ATTEND
TO OUR CUSTOMERS,
SO IT'S A WIN-WIN. "
-MARISSA BAHENA,
FIRST AMERICAN BANK AND TRUST
and frontline staff had to stay
home but couldn't work, everyone
remained on full salary, " she says.
" For those who could work at
home, the company has been very
understanding of letting them
continue if they are having problems
finding child care for their kids. "
The Falgoust family takes an
active role in the bank's daily
operations, says Ronnie Falgoust,
president and CEO. His father
worked there for 63 years; he
has been there for 26 years; and
his sisters-the human resources
director and the marketing
director-are going on 30 years.
Management works hard to
extend this family atmosphere
to the community bank's entire
workforce, Falgoust says.
" We do all that we can to make
sure they are taken care of, so they
actually like working for the bank, "
he says. " Our No. 1 mission is to
provide excellent customer service,
and if our employees are happy,
then they provide great customer
service. " -Katie Kuehner-Hebert
Above: First American Bank and Trust's team includes (from left) Marissa Bahena, head teller;
Kathy Richardson, executive vice president and compliance officer; and Ronnie Falgoust,
president and CEO. Below left: The community bank honors veterans, including former
employee J.B. Falgoust who retired from the bank in 2016 after 63 years. Below right: First
American Bank and Trust staff celebrated the holidays with employees and their loved ones.
Photo (top): Romero & Romero Photography
independentbanker.org Q 41

http://www.independentbanker.org

Independent Banker - December 2020

Table of Contents for the Digital Edition of Independent Banker - December 2020

Table of Contents
Independent Banker - December 2020 - Intro
Independent Banker - December 2020 - Cover1
Independent Banker - December 2020 - Cover2
Independent Banker - December 2020 - Table of Contents
Independent Banker - December 2020 - 2
Independent Banker - December 2020 - 3
Independent Banker - December 2020 - 4
Independent Banker - December 2020 - 5
Independent Banker - December 2020 - 6
Independent Banker - December 2020 - 7
Independent Banker - December 2020 - 8
Independent Banker - December 2020 - 9
Independent Banker - December 2020 - 10
Independent Banker - December 2020 - 11
Independent Banker - December 2020 - 12
Independent Banker - December 2020 - 13
Independent Banker - December 2020 - 14
Independent Banker - December 2020 - 15
Independent Banker - December 2020 - 16
Independent Banker - December 2020 - 17
Independent Banker - December 2020 - 18
Independent Banker - December 2020 - 19
Independent Banker - December 2020 - 20
Independent Banker - December 2020 - 21
Independent Banker - December 2020 - 22
Independent Banker - December 2020 - 23
Independent Banker - December 2020 - 24
Independent Banker - December 2020 - 25
Independent Banker - December 2020 - 26
Independent Banker - December 2020 - 27
Independent Banker - December 2020 - 28
Independent Banker - December 2020 - 29
Independent Banker - December 2020 - 30
Independent Banker - December 2020 - 31
Independent Banker - December 2020 - 32
Independent Banker - December 2020 - 33
Independent Banker - December 2020 - 34
Independent Banker - December 2020 - 35
Independent Banker - December 2020 - 36
Independent Banker - December 2020 - 37
Independent Banker - December 2020 - 38
Independent Banker - December 2020 - 39
Independent Banker - December 2020 - 40
Independent Banker - December 2020 - 41
Independent Banker - December 2020 - 42
Independent Banker - December 2020 - 43
Independent Banker - December 2020 - 44
Independent Banker - December 2020 - 45
Independent Banker - December 2020 - 46
Independent Banker - December 2020 - 47
Independent Banker - December 2020 - 48
Independent Banker - December 2020 - 49
Independent Banker - December 2020 - 50
Independent Banker - December 2020 - 51
Independent Banker - December 2020 - 52
Independent Banker - December 2020 - 53
Independent Banker - December 2020 - 54
Independent Banker - December 2020 - 55
Independent Banker - December 2020 - 56
Independent Banker - December 2020 - 57
Independent Banker - December 2020 - 58
Independent Banker - December 2020 - 59
Independent Banker - December 2020 - 60
Independent Banker - December 2020 - 61
Independent Banker - December 2020 - 62
Independent Banker - December 2020 - 63
Independent Banker - December 2020 - 64
Independent Banker - December 2020 - 65
Independent Banker - December 2020 - 66
Independent Banker - December 2020 - 67
Independent Banker - December 2020 - 68
Independent Banker - December 2020 - 69
Independent Banker - December 2020 - 70
Independent Banker - December 2020 - 71
Independent Banker - December 2020 - 72
Independent Banker - December 2020 - Cover3
Independent Banker - December 2020 - Cover4
https://www.nxtbook.com/mspc/independentbanker/december2024
https://www.nxtbook.com/mspc/independentbanker/november2024
https://www.nxtbook.com/mspc/independentbanker/october2024
https://www.nxtbook.com/mspc/independentbanker/september2024
https://www.nxtbook.com/mspc/independentbanker/august2024
https://www.nxtbook.com/mspc/independentbanker/july2024
https://www.nxtbook.com/mspc/independentbanker/june2024
https://www.nxtbook.com/mspc/independentbanker/may2024
https://www.nxtbook.com/mspc/independentbanker/april2024
https://www.nxtbook.com/mspc/independentbanker/march2024
https://www.nxtbook.com/mspc/independentbanker/february2024
https://www.nxtbook.com/mspc/independentbanker/january2024
https://www.nxtbook.com/mspc/independentbanker/december2023
https://www.nxtbook.com/mspc/independentbanker/november2023
https://www.nxtbook.com/mspc/independentbanker/october2023
https://www.nxtbook.com/mspc/independentbanker/september2023
https://www.nxtbook.com/mspc/independentbanker/august2023
https://www.nxtbook.com/mspc/independentbanker/july2023
https://www.nxtbook.com/mspc/independentbanker/june2023
https://www.nxtbook.com/mspc/independentbanker/may2023
https://www.nxtbook.com/mspc/independentbanker/april2023
https://www.nxtbook.com/mspc/independentbanker/march2023
https://www.nxtbook.com/mspc/independentbanker/february2023
https://www.nxtbook.com/mspc/independentbanker/january2023
https://www.nxtbook.com/mspc/independentbanker/december2022
https://www.nxtbook.com/mspc/independentbanker/november2022
https://www.nxtbook.com/mspc/independentbanker/october2022
https://www.nxtbook.com/mspc/independentbanker/september2022
https://www.nxtbook.com/mspc/independentbanker/august2022
https://www.nxtbook.com/mspc/independentbanker/july2022
https://www.nxtbook.com/mspc/independentbanker/june2022
https://www.nxtbook.com/mspc/independentbanker/may2022
https://www.nxtbook.com/mspc/independentbanker/april2022
https://www.nxtbook.com/mspc/independentbanker/march2022
https://www.nxtbook.com/mspc/independentbanker/february2022
https://www.nxtbook.com/mspc/independentbanker/january2022
https://www.nxtbook.com/mspc/independentbanker/december2021
https://www.nxtbook.com/mspc/independentbanker/november2021
https://www.nxtbook.com/mspc/independentbanker/october2021
https://www.nxtbook.com/mspc/independentbanker/september2021
https://www.nxtbook.com/mspc/independentbanker/august2021
https://www.nxtbook.com/mspc/independentbanker/july2021
https://www.nxtbook.com/mspc/independentbanker/june2021
https://www.nxtbook.com/mspc/independentbanker/may2021
https://www.nxtbook.com/mspc/independentbanker/april2021
https://www.nxtbook.com/mspc/independentbanker/march2021
https://www.nxtbook.com/mspc/independentbanker/february2021
https://www.nxtbook.com/mspc/independentbanker/january2021
https://www.nxtbook.com/mspc/independentbanker/december2020
https://www.nxtbook.com/mspc/independentbanker/november2020
https://www.nxtbook.com/mspc/independentbanker/october2020
https://www.nxtbook.com/mspc/independentbanker/september2020
https://www.nxtbook.com/mspc/independentbanker/august2020
https://www.nxtbook.com/mspc/independentbanker/july2020
https://www.nxtbook.com/mspc/independentbanker/june2020
https://www.nxtbook.com/mspc/independentbanker/may2020
https://www.nxtbook.com/mspc/independentbanker/april2020
https://www.nxtbook.com/mspc/independentbanker/march2020
https://www.nxtbook.com/mspc/independentbanker/february2020
https://www.nxtbook.com/mspc/independentbanker/january2020
https://www.nxtbook.com/mspc/independentbanker/december2019
https://www.nxtbook.com/mspc/independentbanker/november2019
https://www.nxtbook.com/mspc/independentbanker/october2019
https://www.nxtbook.com/mspc/independentbanker/september2019
https://www.nxtbook.com/mspc/independentbanker/august2019
https://www.nxtbook.com/mspc/independentbanker/july2019
https://www.nxtbook.com/mspc/independentbanker/june2019
https://www.nxtbook.com/mspc/independentbanker/may2019
https://www.nxtbook.com/mspc/independentbanker/april2019
https://www.nxtbook.com/mspc/independentbanker/march2019
https://www.nxtbook.com/mspc/independentbanker/february2019
https://www.nxtbook.com/mspc/independentbanker/january2019
https://www.nxtbook.com/mspc/independentbanker/december2018
https://www.nxtbook.com/mspc/independentbanker/november2018
https://www.nxtbook.com/mspc/independentbanker/october2018
https://www.nxtbook.com/mspc/independentbanker/september2018
https://www.nxtbook.com/mspc/independentbanker/august2018
https://www.nxtbook.com/mspc/independentbanker/july2018
https://www.nxtbook.com/mspc/independentbanker/june2018
https://www.nxtbook.com/mspc/independentbanker/may2018
https://www.nxtbook.com/mspc/independentbanker/april2018
https://www.nxtbook.com/mspc/independentbanker/march2018
https://www.nxtbook.com/mspc/independentbanker/february2018
https://www.nxtbook.com/mspc/independentbanker/january2018
https://www.nxtbook.com/mspc/independentbanker/december2017
https://www.nxtbook.com/mspc/independentbanker/november2017
https://www.nxtbook.com/mspc/independentbanker/october2017
https://www.nxtbook.com/mspc/independentbanker/september2017
https://www.nxtbook.com/mspc/independentbanker/august2017
https://www.nxtbook.com/mspc/independentbanker/july2017
https://www.nxtbook.com/mspc/independentbanker/june2017
https://www.nxtbook.com/mspc/independentbanker/may2017
https://www.nxtbook.com/mspc/independentbanker/april2017
https://www.nxtbookmedia.com