CURRENCIES THE LEDGER The importance of good managers The pandemic gave many workers an opportunity to rethink their careers in what's been described as the " Great Resignation. " A recent Predictive Index report reveals that effective management is correlated with staff retention. What makes a good manager? CONFIDENCE 33% 30% 28% 26% 24% EFFECTIVE COMMUNICATION HONESTY ABILITY TO DELEGATE ASKS FOR FEEDBACK 204060 78% 80 100 of employees with good managers say their company is making an effort to help them adjust to workplace changes Top 3 ways managers can boost team morale 40% 28% 28% PRIORITIZE SELF-CARE 204060 LEAD BY EXAMPLE HOLD ONE-ON-ONE MEETINGS 80 100 48% of employees are thinking of leaving their company in the next year but only 27% 12 Q ICBA Independent Banker Q December 2021 of workers who report having a good manager say the same % of respondents % of respondents Source: 2021 People Management Report from the Predictive Index