We're in a position where we can make people work to their strengths. It's our job as management to put a team together so that the strengths are complemented. -GREG DENNIS, KEY COMMUNITY BANK them. Sometimes that takes the form of gift cards for staff who catch a fraudulent check or go above and beyond job expectations. " We try to recognize really good things that our employees do so that they feel valued, because some of those things are out of the ordinary and they should be recognized that way, " Hendrickson says. Even on the most typical of work days, Boeder says, Key Community Bank's culture shines through. " It's the hundreds of little decisions and little interactions that we have every day with our staff, " she says. " We try to be purposeful about them and have those interactions be part of growing and being positive, [such as] giving somebody an opportunity to try something or listening to an idea. Those hundreds of little things are what our culture is. " Roshan McArthur is a writer in California. Photo (top): By Eliesa Johnson independentbanker.org Q 37http://www.independentbanker.org