Independent Banker - December 2021 - 43

bank's conscious effort to give staff
opportunities to advance within the
organization. In fact, Garlich says,
most members of management
began their careers as tellers, loan
processors, collection officers or
bookkeepers at the bank.
" By applying their knowledge and
good work ethic, individuals are
rewarded with positions of increased
responsibility and benefits, "
she adds.
Engaging employees
At First Federal Savings & Loan,
leaders know that keeping
employees engaged is critical to
their satisfaction. The community
bank keeps up a dialogue with staff
that goes both ways. For example,
the bank publishes an employee
newsletter called FirstWithYou
that keeps everyone updated on the
bank's products and services, as
well as personal milestones. " Some
of the best input we receive comes
from participating in employee
surveys, like the one related to us
winning this award, " Renfroe says.
The community bank's friendly
work environment is also a key
component to keeping workers
satisfied. " We have casual days
where employees can dress down,
football Fridays ... and many paid
lunches throughout the year, "
Renfroe says. " We also celebrate
holidays and milestones like
birthdays and anniversaries with
food and fellowship. " ƒ
William Atkinson is a writer in Illinois.
The value we
put in our longterm
employee
relationships
automatically breeds
a positive work
environment for them
to share that legacy
with our customers.
-ALAN RENFROE,
FIRST FEDERAL SAVINGS & LOAN
independentbanker.org Q 39

http://www.independentbanker.org

Independent Banker - December 2021

Table of Contents for the Digital Edition of Independent Banker - December 2021

Table of Contents
Independent Banker - December 2021 - Intro
Independent Banker - December 2021 - Cover1
Independent Banker - December 2021 - Cover2
Independent Banker - December 2021 - Table of Contents
Independent Banker - December 2021 - 2
Independent Banker - December 2021 - 3
Independent Banker - December 2021 - 4
Independent Banker - December 2021 - 5
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Independent Banker - December 2021 - Cover3
Independent Banker - December 2021 - Cover4
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