DATA DIVE WHAT DO COMMUNITY BANK EMPLOYEES REVEAL ABOUT THEIR WORKPLACES AND THE INDUSTRY MORE BROADLY? WHICH WORKPLACE BENEFITS ARE MOST IMPORTANT? 2019 VS. 2021 The pandemic changed up some in-demand benefits. Medical benefits 97% of community bank employees would recommend their workplace 94% are satisfied with their position (Satisfied, Very Satisfied or Extremely Satisfied) EQUAL RECOGNITION Do men and women feel equally compensated? When it comes to performance standards and award recognition, our bank provides: 85% 73% 89% 81% 93% 85% Wellness programs Retirement programs Family leave Advancement opportunities Training Competitive, equitable salaries Men Women COMMUNITY BANKS STEPPED UP DURING THE PANDEMIC Employees appreciated their community banks' COVID-19 responses. Strongly Agree % I was proud of the response of my workplace My bank listened to safety concerns I felt connection to and support from my employer 69 64 64 46 Q ICBA Independent Banker Q December 2021 Agree % 24 26 26 Bonuses or compensation for excellent performance Recognition to individuals and groups Optional/ voluntary benefits Other perks 1% 1% 5% 4% 89% Neutral % 6 8 8 Disagree % 1 1 1 say their bank appreciates perspectives from all staff [BIG STAT] 17% 14% 11% 8% 40% 35% 3% 3% 55% 47% Vision/dental benefits Paid time off Flexible schedule/ telecommuting Remote working policies 5% 29% 0% 18% 14% 0% 78% 73% 20 40 60 80 72% 62%