Independent Banker - December 2024 - 36

$501M-$750M
Mountain Pacifi c Bank

FROM THE TOP DOWN
BY DON SADLER
A
strong, positive corporate
culture starts from the top. At
Mountain Pacifi c Bank, which has
grown to $775 million in assets since
entering Best Community Banks to
Work For, president and CEO Mark
Duff y is committed to building an
exemplary workplace.
Employees praise the leader of the
Everett, Wash., community bank.
" Mark Duff y is a tireless leader for
whom I have a tremendous amount
of respect, " stated one team member
during the company-wide employee
survey. " He and the bank's leadership
team value their employees and want
them to succeed. "
One way Duff y and other leaders
do this is by off ering opportunities
for continuous learning and career
advancement. For example,
Mountain Pacifi c Bank pays for
employees to obtain banking
certifi cations and attend banking
schools and seminars. According to
another employee, " We work hard
but are rewarded for our hard work
and dedication to the bank more
than at any other place I've worked. "
Beyond the bank
That dedication to achievement
continues outside the bank walls.
Duff y says Mountain Pacifi c Bank's
culture encourages outstanding
service, community involvement and
personal growth for employees.
" We get lots of compliments
and recognition for our customer
service, " he says. " I believe it all
2 culture-building tips
from Mountain Pacifi c Bank
1. Focus on employee development, not loyalty. It's natural to
worry that supporting employees' continuing education might
lead them to explore jobs elsewhere, but Mountain Pacific Bank
president and CEO Mark Duff y cares more about the individual's
growth. " I want to help our employees develop new skills and
advance their careers, even if it's somewhere else, " he says.
2. Demonstrate the impact of the community bank business
model. " It's important to make sure employees understand how
the work they do can make a diff erence in the communities we
serve, " Duff y says.
comes back to taking care of our
customers. Our employees really
take this to heart, which is one of the
things that I think makes this a great
place to work. "
Notably, Mountain Pacifi c supports
an employee charitable fund and
covers all administrative costs and
fees, so that 100% of employees'
donations go directly to the charitable
organizations of their choice,
which are selected in a vote by all
participating employees.
" Mountain Pacifi c Bank has a
mission that is consistent with
what a community bank should
stand for, " said another employee
survey respondent. " The bank
is involved in giving back to the
community with both fi nancial and
hands-on resources. "
Adjusting benefi ts
to meet aspirations
Mountain Pacifi c Bank provides a
comprehensive employee benefi ts
package that includes fully paid
health insurance, life insurance, a
401(k) match with no vesting, and
Mountain Pacific Bank
Everett, Wash.
Assets: $775 million
mp.bank
36 /// ICBA Independent Banker // December 2024
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Independent Banker - December 2024

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