Independent Banker - December 2024 - 39

5 culturebuilding
tips
from Sanibel
Captiva
1. Take a top-down
approach. It's important
for your board of directors
to be engaged with your
employees. Everyone
needs to feel that they're
part of the team, and the
board of directors helps set
the tone.
2. The executive team
needs to listen to middle
management, who often
are more in tune with what
employees want and need.
Clockwise, from top: Sanibel Captiva Community Bank employees volunteered to pack food at
the MidWest Food Bank; teller Zach Farst and Rocky the dachshund man the teller booth; staff
members (from left) Kristin Dilorio, Puja Romero, John Wright and Diane Patterson joined the event
Cooking for the Arts to raise money for the Sidney & Berne Davis Art Center in Fort Myers, Fla.
3. The bank leadership
needs to be relatable and
accessible to all levels of
the employee base.
" This is ours, and it just feels
like home. "
Supporting its community is also a
big part of Sanibel Captiva's culture,
whether it is through fi nancial
donations to local organizations,
serving in leadership roles for local
nonprofi ts or simply volunteering
where needed. One of the things that
the community bank learned from
conducting its annual employee
survey is that people wanted to
be more directly involved in its
charitable giving. This year, the bank
introduced a new initiative in which
every employee receives a $500
stipend to donate, in their own name,
to a nonprofi t of their choice.
" From an executive management
level to a teller, we have a culture
where we support giving back to
the community through nonprofi ts,
and our employee base has hopped
on board with doing that, " says
DeCicco. " They understand the big
picture, that this just isn't a fi nancial
institution that cares about the
bottom line. If we do a really good
job, it gives us the opportunity to give
back and help those less fortunate
around us. "
Beth Mattson-Teig is a writer
in Minnesota.
4. Good communication
with people at all
levels within the bank is
important to make people
feel engaged, valued and
part of a team.
5. Reinforce the message
that when the bank does
well and everyone is doing
their job, all employees
from teller to executive will
reap the benefits.
We do take ownership, and we take
things personally, especially the
long-term employees. This [bank] is
ours, and it just feels like home. "
-LANA HOLLIER, SANIBEL CAPTIVA COMMUNITY BANK
independentbanker.org // 39/

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Independent Banker - December 2024

Table of Contents for the Digital Edition of Independent Banker - December 2024

Contents
Independent Banker - December 2024 - Cover1
Independent Banker - December 2024 - Cover2
Independent Banker - December 2024 - Contents
Independent Banker - December 2024 - 2
Independent Banker - December 2024 - 3
Independent Banker - December 2024 - 4
Independent Banker - December 2024 - 5
Independent Banker - December 2024 - 6
Independent Banker - December 2024 - 7
Independent Banker - December 2024 - 8
Independent Banker - December 2024 - 9
Independent Banker - December 2024 - 10
Independent Banker - December 2024 - 11
Independent Banker - December 2024 - 12
Independent Banker - December 2024 - 13
Independent Banker - December 2024 - 14
Independent Banker - December 2024 - 15
Independent Banker - December 2024 - 16
Independent Banker - December 2024 - 17
Independent Banker - December 2024 - 18
Independent Banker - December 2024 - 19
Independent Banker - December 2024 - 20
Independent Banker - December 2024 - 21
Independent Banker - December 2024 - 22
Independent Banker - December 2024 - 23
Independent Banker - December 2024 - 24
Independent Banker - December 2024 - FIS1
Independent Banker - December 2024 - FIS2
Independent Banker - December 2024 - FIS3
Independent Banker - December 2024 - FIS4
Independent Banker - December 2024 - 25
Independent Banker - December 2024 - 26
Independent Banker - December 2024 - 27
Independent Banker - December 2024 - 28
Independent Banker - December 2024 - 29
Independent Banker - December 2024 - 30
Independent Banker - December 2024 - 31
Independent Banker - December 2024 - 32
Independent Banker - December 2024 - 33
Independent Banker - December 2024 - 34
Independent Banker - December 2024 - 35
Independent Banker - December 2024 - 36
Independent Banker - December 2024 - 37
Independent Banker - December 2024 - 38
Independent Banker - December 2024 - 39
Independent Banker - December 2024 - 40
Independent Banker - December 2024 - 41
Independent Banker - December 2024 - 42
Independent Banker - December 2024 - 43
Independent Banker - December 2024 - 44
Independent Banker - December 2024 - 45
Independent Banker - December 2024 - 46
Independent Banker - December 2024 - 47
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Independent Banker - December 2024 - 49
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Independent Banker - December 2024 - 54
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Independent Banker - December 2024 - 60
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Independent Banker - December 2024 - Cover3
Independent Banker - December 2024 - Cover4
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