Independent Banker - February 2024 - 23

Next: Fraudsters target student loan debt 
" Priorities for payment initiatives
really need to be [a part of] that
payments strategy, " Forman says.
" Then, FIs can create action plans
that execute on that strategy. "
Making the call on payments
So, when it comes to payments,
when's enough enough?
" I don't think there's such a thing
as too much, " Noggle says. " Some of
these rails are so you can provide as
much service to your customers as
possible. It might not be necessary to
do everything if you're really focused
in a particular area, but having them
creates opportunity. "
What's offered and to whom all goes
back to having a firm strategy in place.
" The types and varieties of
payments offerings should be
determined basically as a component
of a payments strategy; that's the
foundation, " reiterates Forman.
" While FIs shouldn't feel compelled
to offer every new solution on the
market, they should monitor the
evolving payment opportunities
to determine which ones could
increase profitability. "
Payments also serve as a
relationship driver. Because they
are ever-present in daily life, they
serve as a constant connection to
the customer. Every day, customers
send and receive payments, relying
on their banks to facilitate them
efficiently, safely and securely. As
relationship bankers, community
banks recognize the need
to maintain that important
connection and remain central to
payments as they scale.
" Banks are considered the
trusted source for delivering
financial services, " Bank
Independent's Burdette says.
" We have to continue to earn that
right, and to do that, we've got
to meet the expectations of our
customers, and we have to be
forward thinking. It doesn't mean
you have to be first out of the
gate, but you have to be ready. "
Colleen Morrison is a writer
in Maryland.
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Independent Banker - February 2024

Table of Contents for the Digital Edition of Independent Banker - February 2024

Contents
Independent Banker - February 2024 - Cover1
Independent Banker - February 2024 - Cover2
Independent Banker - February 2024 - Contents
Independent Banker - February 2024 - 2
Independent Banker - February 2024 - 3
Independent Banker - February 2024 - 4
Independent Banker - February 2024 - 5
Independent Banker - February 2024 - 6
Independent Banker - February 2024 - 7
Independent Banker - February 2024 - 8
Independent Banker - February 2024 - 9
Independent Banker - February 2024 - 10
Independent Banker - February 2024 - 11
Independent Banker - February 2024 - 12
Independent Banker - February 2024 - 13
Independent Banker - February 2024 - 14
Independent Banker - February 2024 - 15
Independent Banker - February 2024 - 16
Independent Banker - February 2024 - 17
Independent Banker - February 2024 - 18
Independent Banker - February 2024 - 19
Independent Banker - February 2024 - 20
Independent Banker - February 2024 - 21
Independent Banker - February 2024 - 22
Independent Banker - February 2024 - 23
Independent Banker - February 2024 - 24
Independent Banker - February 2024 - 25
Independent Banker - February 2024 - 26
Independent Banker - February 2024 - 27
Independent Banker - February 2024 - 28
Independent Banker - February 2024 - 29
Independent Banker - February 2024 - 30
Independent Banker - February 2024 - 31
Independent Banker - February 2024 - 32
Independent Banker - February 2024 - 33
Independent Banker - February 2024 - 34
Independent Banker - February 2024 - 35
Independent Banker - February 2024 - 36
Independent Banker - February 2024 - 37
Independent Banker - February 2024 - 38
Independent Banker - February 2024 - 39
Independent Banker - February 2024 - 40
Independent Banker - February 2024 - 41
Independent Banker - February 2024 - 42
Independent Banker - February 2024 - 43
Independent Banker - February 2024 - 44
Independent Banker - February 2024 - 45
Independent Banker - February 2024 - 46
Independent Banker - February 2024 - 47
Independent Banker - February 2024 - 48
Independent Banker - February 2024 - 49
Independent Banker - February 2024 - 50
Independent Banker - February 2024 - 51
Independent Banker - February 2024 - 52
Independent Banker - February 2024 - 53
Independent Banker - February 2024 - 54
Independent Banker - February 2024 - 55
Independent Banker - February 2024 - 56
Independent Banker - February 2024 - 57
Independent Banker - February 2024 - 58
Independent Banker - February 2024 - 59
Independent Banker - February 2024 - 60
Independent Banker - February 2024 - 61
Independent Banker - February 2024 - 62
Independent Banker - February 2024 - 63
Independent Banker - February 2024 - 64
Independent Banker - February 2024 - 65
Independent Banker - February 2024 - 66
Independent Banker - February 2024 - 67
Independent Banker - February 2024 - 68
Independent Banker - February 2024 - 69
Independent Banker - February 2024 - 70
Independent Banker - February 2024 - 71
Independent Banker - February 2024 - 72
Independent Banker - February 2024 - 73
Independent Banker - February 2024 - 74
Independent Banker - February 2024 - 75
Independent Banker - February 2024 - 76
Independent Banker - February 2024 - 77
Independent Banker - February 2024 - 78
Independent Banker - February 2024 - 79
Independent Banker - February 2024 - 80
Independent Banker - February 2024 - Cover3
Independent Banker - February 2024 - Cover4
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https://www.nxtbook.com/mspc/independentbanker/november2019
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https://www.nxtbook.com/mspc/independentbanker/april2018
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https://www.nxtbook.com/mspc/independentbanker/december2017
https://www.nxtbook.com/mspc/independentbanker/november2017
https://www.nxtbook.com/mspc/independentbanker/october2017
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https://www.nxtbook.com/mspc/independentbanker/august2017
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