JUNEőł CURRENCIES First National Bank of Omaha invests in young innovators Q Good Reads: Meet today's digital human Q New York's banking landscape Q The Ledger: Fighting fraud anxiety Q History Lesson: Artificial intelligence through the ages Q Fintech startups show off their solutions at ICBA's Demo Day 70 CONNECTIONS 64 Trailblazer Thomaston Savings Bank is pushing the bar of customer service not only in its state but across the country 68 Community Spirit Community banks answered the call of customers affected by the government shutdown PORTFOLIO 16 Fintech's role in your payments strategy Interested in digital payments solutions? Start with a strategy 13 18 Portfolio Management ICBA's Jim Reber offers an investment alternatives matrix IN EVERY ISSUE 5 Flourish 7 From the Top 72 Out of Office Connect with ICBA facebook.com/icbaorg @icba linkedin.com/company/icba youtube.com/user/ communitybankchannel 72 2 Q ICBA Independent Banker Q June 2019 25 20 Shore up your cybersecurity compliance Cybersecurity compliance is no longer just a compliance officer's job 22 New to digital lending? Try HELOCs HELOCs provide banks a chance to try out the latest lending innovations 25 Stopping contact center fraud with biometrics To stop scammers, banks could consider biometric technology 28 Innovation Station ICBA's Kevin Tweddle spotlights big trends happening in fintech today 70 Bulletin Board Community bankers made their voices heard in Washington, D.C., at ICBA's 2019 Capital Summit 64http://www.facebook.com/icbaorg http://www.linkedin.com/company/icba http://www.youtube.com/user/