SOCIAL ENGINEERING: EXPECT THE UNEXPECTED Social engineering fraudsters are always coming up with innovative ways to obtain your customers' confidential information. From subtle phishing emails to convincing phone calls with staff, cyber crime attacks can be devastating to your business if you're not prepared. Teaching employees proactive defense strategies can help protect your bank from unsuspected fraudulent instruction. Travelers' diligent crime experts have the knowledge and resources needed to assist your bank in combating experienced scammers. To learn more, talk to your independent insurance agent or visit travelers.com. travelers.com © 2020 Travelers Casualty and Surety Company of America and its property casualty affiliates. One Tower Square, Hartford CT, 06183. All rights reserved. Travelers and the Travelers Umbrella logo are registered trademarks of The Travelers Indemnity Company in the U.S. and other countries. CP-9564 New 7-20http://www.travelers.com http://www.travelers.com