Independent Banker - November 2022 - 89

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Members and
nonmembers alike
can enroll in ICBA's
Community Banker
University's Americans
with Disabilities
Act for Banks, an
online course.
adapt their websites to accommodate
all users. Notable issues that interfere
with accessibility include:
 Poor color contrast
 Lack of alternative text on images
 No video captioning
 No option for keyboard navigation
To ensure you're in compliance
with ADA requirements and that all
customers have equal access to the
services and information to all of your
community bank provides, read the
updated guidance at beta.ada.gov/
resources/web-guidance
to fully understand the ADA, as
most fall into one of the categories
that require them to follow the ADA
guidelines. The guidelines apply to
employers that:
 Have 15 or more employees
 Are classified as a labor
organization, employment agency
or joint labor-management
committee
 Are a part of state government
If you want to improve your
community bank's ability to better
meet ADA guidelines, enroll in this
ICBA online training course.
A recent update to the ADA
In March 2022, the United States
Department of Justice updated
its guidelines regarding web
accessibility. It advised businesses to
QUICK STAT
49.2%
The percentage of people with
disabilities who use a bank credit
product, such as a personal loan or
credit card (compared with 76.5%
of people without disabilities)
Source: FDIC's " How America Banks " survey
Other related Community Banker
University courses
For further elaboration on the themes
captured in the ADA compliance
course, explore these other ICBA's
Community Banker University
Courses regarding diversity and
accommodations for your employees
and customers with disabilities:
 Developing Diverse Teams:
Discover how to create a
productive, cohesive team and
develop a culture that respects
each member's unique perspective
and role.
 Leaves and Accommodations:
See an overview of federal laws
concerning employee leaves and
accommodations, as well as the
importance of confidentiality in
relation to these topics.
 Fair Housing Act: Learn about
the protections and rights granted
to home renters and buyers, as
well as what accommodations
are required for people with
disabilities.
 Equitable Treatment: A Guide
for Supervisors: Explore the
meaning of equity, how it will
help employees succeed and why
it's important to consider while
combating discrimination in
the workplace.
Your newfound knowledge can
make a noticeable difference in
your bank's culture. By using and
expanding upon it, your community
bank could greatly improve
accessibility and enhance the
experience of your employees and
patrons.  -Rachel Hatcher
Take action on ADA requirements
Q To learn more about the
American with Disabilities Act
for Banks course, which is
available exclusively to ICBA
members, visit bit.ly/ICBAada
Q Read " How to reach customers
with disabilities " (Independent
Banker, September 2022) for
ideas on how community banks
can better accommodate
disabled customers.
Q Study up on other relevant acts
and laws such as the Achieving
a Better Life Experience (ABLE)
Act that support people with
disabilities and their financial
wellness.
independentbanker.org Q 89
http://beta.ada.gov/ http://www.bit.ly/ICBAada http://www.independentbanker.org
Independent Banker - November 2022

Table of Contents for the Digital Edition of Independent Banker - November 2022
